Alan Jay Ford Service

3.5Average · 11 reviews · 11 verifiedUnclaimed

11 reviews

  • John Knapek

    July 8, 2026 · Experience July 8, 2026

    Verified customer

    Quality repairs and nice advisors

    Overall a good shop for any Ford owner. They are thorough, though sometimes you have to wait a little longer to get an appointment scheduled.

  • Nancy Kowalski

    May 16, 2026 · Experience May 16, 2026

    Verified customer

    Best Ford service around Sebring

    I wouldn't take my Mustang anywhere else. John is the best service manager. He always makes sure my car is taken care of and provides clear, honest advice.

  • Chuck Burgess

    March 21, 2026 · Experience March 21, 2026

    Verified customer

    Poor communication regarding parts

    Was told a part would be in stock on Monday, but it didn't arrive until Thursday. No one called to keep me posted, costing me days without my car.

  • Zuzi Price

    January 30, 2026 · Experience January 30, 2026

    Verified customer

    Bad service and rude management

    My car was left in a mess and they refused to take responsibility. The manager was incredibly condescending when I brought it to his attention.

  • Louis Monacello

    December 26, 2025 · Experience December 26, 2025

    Verified customer

    Super helpful service team

    The mechanics here really care about the details. They went the extra mile to ensure my suspension work was done perfectly. I appreciate the quality.

  • Michael Pinero

    October 30, 2025 · Experience October 30, 2025

    Verified customer

    Good work but expensive

    They do great work here, no doubt about it. But they are quite a bit more expensive than the independent shops in town for the same exact repairs.

  • William Foster

    October 1, 2025 · Experience October 1, 2025

    Verified customer

    Reliable repair shop, good results

    They know their way around a Ford. Took a bit longer than I hoped, but the repair was done right and hasn't given me any trouble since.

  • Lisa Marchetti

    August 27, 2025 · Experience August 27, 2025

    Verified customer

    Disappointing service and wait times

    Went in for a simple check-up, but it took way longer than estimated. To make matters worse, they didn't even fix the initial issue I complained about.

  • Rodney Rubright

    June 15, 2025 · Experience June 15, 2025

    Verified customer

    Overpriced and under-delivered

    The bill was much higher than the initial quote. When I asked why, they just pointed to hidden charges. Not a very honest or transparent way to do business.

  • Teddy Pospiech

    January 14, 2025 · Experience January 14, 2025

    Verified customer

    Fixed my truck perfectly

    Brought in my F-150 and they found the electrical issue immediately. Sarah was great at coordinating everything and getting me back on the road.

  • Eric Peterson

    December 6, 2024 · Experience December 6, 2024

    Verified customer

    Excellent service and quick repair

    Got my Explorer back on the road in less than two days for a major repair. The team here is efficient, professional, and very easy to work with.