Daniel Sherron
July 21, 2026 · Experience July 21, 2026
Solid service but long wait
Took my Sorento in for an oil change and tire rotation. Dave at the front desk was super helpful. Only knocked off a star because it took a bit longer than quoted.
Alan Jay Kia Service
4.3Great · 19 reviews · 19 verifiedClaimed profile
19 reviews
- Verified customer
- Verified customer
Nancy J. Walker
April 10, 2026 · Experience April 10, 2026
Friendly and fast service
Needed new brakes last week and they squeezed me in right away. The parts were in stock so I did not have to wait for an order. Thanks so much!
- Verified customer
Pamela Knight
February 5, 2026 · Experience February 5, 2026
Terrible experience with service
They misdiagnosed my car three times. I spent way too much money and the check engine light is still on. I am taking my business elsewhere.
- Verified customer
Paul Mendoza
December 25, 2025 · Experience December 25, 2025
Reliable and honest folks
I appreciate the transparency here. They showed me the old parts that were replaced so I knew the work was actually completed. Very professional shop.
- Verified customer
Janet Ocampo
December 9, 2025 · Experience December 9, 2025
Exceeded all expectations
I had a great experience with the service department. Everyone from the cashier to the techs were very kind. I will definitely be back for future needs.
- Verified customer
John Deyo
November 24, 2025 · Experience November 24, 2025
Everything was perfect
Efficient check-in and out. They even washed my car, which was a nice bonus. Highly recommend these guys for any Kia owner in the area.
- Verified customer
Tyler Nash
November 8, 2025 · Experience November 8, 2025
Fast and friendly service
These guys really know their way around a Kia. I came in for an electrical gremlin and they had it figured out in under an hour. Great work.
- Verified customer
Kenneth Blake
October 13, 2025 · Experience October 13, 2025
Waiting area could be nicer
Work was fine but the wait was long and the coffee machine was broken. Would be a 5 if they updated the guest amenities.
- Verified customer
Julie Ferraro
October 2, 2025 · Experience October 2, 2025
Service was just okay today
I usually have a great time here but my last visit was sluggish. My appointment was at 9 but they did not pull my car back until 10. Could be better.
- Verified customer
John Greska
September 28, 2025 · Experience September 28, 2025
Super helpful staff
Got an oil change and tire rotation done quickly. The service advisor was very clear about future maintenance needs without being pushy at all.
- Verified customer
Rachel Kirby
September 13, 2025 · Experience September 13, 2025
Always a smooth experience
I trust this shop with my Kia more than anyone else in town. They are efficient, honest, and the lounge is always clean. Thanks to the whole crew for the help.
- Verified customer
Mark Kijas
July 19, 2025 · Experience July 19, 2025
Mixed feelings on recent work
The mechanics know their stuff, but I had to come back twice to get a sensor issue resolved. Kevin was apologetic, but it was still a major inconvenience.
- Verified customer
Debbie Boyette-Norris
June 18, 2025 · Experience June 18, 2025
Best service in Sebring
I brought my car in for a major maintenance interval. Mike explained every line item on the invoice. I felt respected and my car runs better than ever now.
- Verified customer
Corey Engel
March 13, 2025 · Experience March 13, 2025
Professional and courteous service
Always get my Sportage serviced here. The pricing is fair compared to independent shops and I prefer having OEM parts installed. Very reliable dealership overall.
- Verified customer
Daniel Eckert
March 13, 2025 · Experience March 13, 2025
Great team at Alan Jay
They always get my Telluride back on the road in good shape. Sarah in parts managed to find a specific filter for me when no one else had it in stock. Nice staff.
- Verified customer
Precision Auto Storage
December 31, 2024 · Experience December 31, 2024
Highly recommended service center
Great communication throughout the entire repair process. They sent me text updates when my car was ready. Super easy process and very friendly staff.
- Verified customer
Nathan Ruiz
December 13, 2024 · Experience December 13, 2024
Excellent service and care
They always take great care of my vehicle here. No games, no hidden fees, just straightforward service. Highly recommend this team for your car needs.
- Verified customer
Denise Newbold
November 5, 2024 · Experience November 5, 2024
Top notch maintenance team
Every time I go to Alan Jay I am treated like a VIP. They keep detailed records of my car and never try to upsell me on junk I don't need.
- Verified customer
Adam Kessler
October 22, 2024 · Experience October 22, 2024
Fantastic service department
My go-to place for all car maintenance. They are always fast and the facility is very clean. Thank you for the consistent quality service.