Exceeded all expectations
Review of Alan Jay Kia Service by Janet Ocampo · December 9, 2025
5/5
I had a great experience with the service department. Everyone from the cashier to the techs were very kind. I will definitely be back for future needs.
More reviews of Alan Jay Kia Service
- Verified customer
Daniel Sherron
July 21, 2026 · Experience July 21, 2026
Solid service but long wait
Took my Sorento in for an oil change and tire rotation. Dave at the front desk was super helpful. Only knocked off a star because it took a bit longer than quoted.
- Verified customer
Nancy J. Walker
April 10, 2026 · Experience April 10, 2026
Friendly and fast service
Needed new brakes last week and they squeezed me in right away. The parts were in stock so I did not have to wait for an order. Thanks so much!
- Verified customer
Pamela Knight
February 5, 2026 · Experience February 5, 2026
Terrible experience with service
They misdiagnosed my car three times. I spent way too much money and the check engine light is still on. I am taking my business elsewhere.
- Verified customer
Paul Mendoza
December 25, 2025 · Experience December 25, 2025
Reliable and honest folks
I appreciate the transparency here. They showed me the old parts that were replaced so I knew the work was actually completed. Very professional shop.