Emily Hartman
December 22, 2025 · Experience December 22, 2025
Love my new luxury ride
Everything about the buying process was classy. Love the G70 and the follow up service has been fantastic.
18 reviews
- Verified customer
- Verified customer
Nicholas Reed
December 6, 2025 · Experience December 6, 2025
Excellent vehicle and customer care
David went above and beyond to make sure my vehicle was prepped perfectly. 10/10 service here.
- Verified customer
Jay Tass
November 22, 2025 · Experience November 22, 2025
Professional staff and nice facility
David helped me explore the inventory. Good selection and clean lounge area while I waited for the paperwork.
- Verified customer
Dennis Aguirre
November 7, 2025 · Experience November 7, 2025
Smooth trade in and delivery
Traded in my SUV and the process was fair. Sarah got me into a new Genesis at a great rate.
- Verified customer
Anita Hermann
September 14, 2025 · Experience September 14, 2025
Amazing experience getting my G70
Loved working with Marcus. He made the financing process smooth and the G70 is incredible. Easiest car purchase ever.
- Verified customer
Jack Doan
July 31, 2025 · Experience July 31, 2025
Top notch experience from start
Everything was seamless. Marcus handled everything perfectly and I walked out with my new keys in an hour.
- Verified customer
Josephq Knick
July 4, 2025 · Experience July 4, 2025
Sales pressure was too much
I felt pushed into a financing plan I didn't want. Won't be coming back to buy again.
- Verified customer
Design Eagles
June 9, 2025 · Experience June 9, 2025
Excellent service department and staff
Took my GV70 in for maintenance and the team was efficient. Clean facility and very helpful advisors.
- Verified customer
Aliah
June 9, 2025 · Experience June 9, 2025
Genesis Pensacola is the best
The entire team is accommodating. I've bought two cars here now and wouldn't go anywhere else.
- Verified customer
Betty Lindstrom
June 6, 2025 · Experience June 6, 2025
Great car but finance took long
The G80 is perfect, but the finance department took nearly three hours to finalize the paperwork. Love the vehicle though.
- Verified customer
Gregory Sandoval
May 15, 2025 · Experience May 15, 2025
Frustrating wait time for parts
Ordered a trim part that took over a month to arrive. Nobody called me to explain the delay.
- Verified customer
Diane Bodiford
March 27, 2025 · Experience March 27, 2025
Happy with my new G90
Everything went smoothly with the lease. A bit of a wait for the keys, but staff was polite.
- Verified customer
Keri Fox
March 20, 2025 · Experience March 20, 2025
Professional and courteous team
Fast service department. I had an oil change done in record time. Appreciate the complimentary coffee.
- Verified customer
AmoinTampa
January 12, 2025 · Experience January 12, 2025
Great local dealership experience
Very transparent pricing. No hidden fees or games here. Marcus was great to deal with throughout.
- Verified customer
Daniel Eckert
December 2, 2024 · Experience December 2, 2024
Solid team and quality service
Genesis service is always top shelf. Only docked a star because they were out of loaner cars today.
- Verified customer
Victoria Lang
November 2, 2024 · Experience November 2, 2024
Terrible communication regarding service appointments
Dropped off my GV80 for a simple sensor check. They kept it for three days without a single update. Very frustrating.
- Verified customer
Eric Peterson
October 5, 2024 · Experience October 5, 2024
Middle of the road experience
Staff is nice, but it feels like they are always understaffed. Expect a long wait even with an appointment.
- Verified customer
CHARLES BUTLER
September 20, 2024 · Experience September 20, 2024
Best dealership in Pensacola for Genesis
Sarah was professional and knowledgeable. Found a great trade-in value for my old sedan. Highly recommend this team.