Terrible communication regarding service appointments

Review of Allen Turner Genesis by Victoria Lang · November 2, 2024

2/5

Dropped off my GV80 for a simple sensor check. They kept it for three days without a single update. Very frustrating.

More reviews of Allen Turner Genesis

  • Emily Hartman

    December 22, 2025 · Experience December 22, 2025

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    Love my new luxury ride

    Everything about the buying process was classy. Love the G70 and the follow up service has been fantastic.

  • Nicholas Reed

    December 6, 2025 · Experience December 6, 2025

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    Excellent vehicle and customer care

    David went above and beyond to make sure my vehicle was prepped perfectly. 10/10 service here.

  • Jay Tass

    November 22, 2025 · Experience November 22, 2025

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    Professional staff and nice facility

    David helped me explore the inventory. Good selection and clean lounge area while I waited for the paperwork.

  • Dennis Aguirre

    November 7, 2025 · Experience November 7, 2025

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    Smooth trade in and delivery

    Traded in my SUV and the process was fair. Sarah got me into a new Genesis at a great rate.