Teresa Lombardi
July 4, 2026 · Experience July 4, 2026
Exceeded all expectations
Such a nice team. They made buying my first electric vehicle totally stress-free. Very knowledgeable about everything regarding charging and maintenance.
16 reviews
- Verified customer
- Verified customer
Robert Bujeiro
February 18, 2026 · Experience February 18, 2026
Fantastic experience at ALSET
Joe made my purchase so easy. I traded in my old gas SUV for an electric one and the transition was seamless. I am loving the new ride.
- Verified customer
Aliah
November 27, 2025 · Experience November 27, 2025
Good selection and fair staff
Everything was good. The salesperson was not pushy at all and let me take my time. A really solid place to find a nice pre-owned ride.
- Verified customer
Rachel Reed
October 27, 2025 · Experience October 27, 2025
Nice experience with the team
Very happy with my trade-in offer. They gave me more than the other dealers in town. The paperwork was fine but the wait was a bit long.
- Verified customer
Jered Hess
August 11, 2025 · Experience August 11, 2025
Okay dealership, average service
The car is great, but the service department wait times are ridiculous. Plan on leaving your car there for the whole day even for simple things.
- Verified customer
Karen Whitfield
June 22, 2025 · Experience June 22, 2025
Super knowledgeable and helpful
I was hesitant about going electric but they answered every question I had. Very patient staff, definitely the best place to buy a car in Lake Mary.
- Verified customer
Gregory Sandoval
May 2, 2025 · Experience May 2, 2025
Hidden fees ruined the day
Was promised one price over the phone and then got slapped with a $1500 'dealer prep' fee when I arrived. Total bait and switch. Not cool.
- Verified customer
Steve Crowthers
April 23, 2025 · Experience April 23, 2025
Exceptional customer care
The team really cares about their customers here. I had a small issue with my screen, and they fixed it under warranty without any hassle.
- Verified customer
Lillian Freiler
March 16, 2025 · Experience March 16, 2025
Terrible customer service during financing
The financing manager was quite rude when I asked questions about my contract. I ended up leaving and buying elsewhere because of it.
- Verified customer
Diane Bodiford
March 12, 2025 · Experience March 12, 2025
Highly recommended dealer
Excellent service and quality vehicles. I wouldn't go anywhere else in Lake Mary for my car needs. Everything was explained clearly and honestly.
- Verified customer
Deborah Gannon
January 7, 2025 · Experience January 7, 2025
Great car, great price
Love my new sedan. The whole process was smooth and the car was spotless when I picked it up. Joe was really helpful with the tutorial.
- Verified customer
Nicholas Reed
December 30, 2024 · Experience December 30, 2024
Parts took forever to arrive
They promised my replacement charger would be here in three days. It ended up taking two weeks, and they never called to update me.
- Verified customer
John Knapek
November 2, 2024 · Experience November 2, 2024
Disaster from start to finish
Bought a used car and the transmission failed after two weeks. They refuse to help, claiming it was sold as-is despite promises. Stay away.
- Verified customer
Daniel Eckert
October 16, 2024 · Experience October 16, 2024
Best car buying experience ever
Huge thanks to the team for helping me pick the right electric model for my long commute. Very professional and helpful from the first visit.
- Verified customer
Rachel Kirby
September 12, 2024 · Experience September 12, 2024
Solid dealer with good inventory
Found a great deal on a pre-owned EV here. The staff was knowledgeable about the battery life. Only minor nitpick is the financing process was a bit slow.
- Verified customer
Jason Mercer
September 11, 2024 · Experience September 11, 2024
Good inventory, decent prices
Professional environment and great selection of EVs. My only complaint is the follow-up communication after the sale could be much better.