bad customer service
Review of American Defense by Diane Oyelaran · July 21, 2025
2/5
walked in to look at a rifle and the guy behind the counter was acting like i was wasting his time. i went somewhere else to buy it.
More reviews of American Defense
- Verified customer
Cheryl Novak
May 28, 2026 · Experience May 28, 2026
worst store experience
they sold me a part that clearly didnt fit my model even after i showed them the manual. then they refused a refund. totally shady business.
- Verified customer
Eleanor Apuzzo
January 16, 2026 · Experience January 16, 2026
wait times are bad
stood there for twenty minutes without anyone acknowledging me. finally left because i had somewhere to be. they need more help on the floor.
- Verified customer
Anthony Barnett
September 21, 2025 · Experience September 21, 2025
highly knowledgeable
if you have questions about local laws or parts, these guys are the ones to ask. they know their stuff and really care about safety.
- Verified customer
Marco Arredondo
September 11, 2025 · Experience September 11, 2025
unfriendly vibe
i got a weird vibe the second i walked in. not the most welcoming place for a beginner. definitely felt like i was being judged for asking questions.