worst store experience

Review of American Defense by Cheryl Novak · May 28, 2026

1/5

they sold me a part that clearly didnt fit my model even after i showed them the manual. then they refused a refund. totally shady business.

More reviews of American Defense

  • Eleanor Apuzzo

    January 16, 2026 · Experience January 16, 2026

    Verified customer

    wait times are bad

    stood there for twenty minutes without anyone acknowledging me. finally left because i had somewhere to be. they need more help on the floor.

  • Anthony Barnett

    September 21, 2025 · Experience September 21, 2025

    Verified customer

    highly knowledgeable

    if you have questions about local laws or parts, these guys are the ones to ask. they know their stuff and really care about safety.

  • Marco Arredondo

    September 11, 2025 · Experience September 11, 2025

    Verified customer

    unfriendly vibe

    i got a weird vibe the second i walked in. not the most welcoming place for a beginner. definitely felt like i was being judged for asking questions.

  • Diane Oyelaran

    July 21, 2025 · Experience July 21, 2025

    Verified customer

    bad customer service

    walked in to look at a rifle and the guy behind the counter was acting like i was wasting his time. i went somewhere else to buy it.