Michael Pisano
June 28, 2026 · Experience June 28, 2026
Wait times were too long
Had an appointment for service, but they were running behind by over an hour. They didn't even acknowledge the wait. Very frustrating.
17 reviews
- Verified customer
- Verified customer
Nancy J. Walker
June 9, 2026 · Experience June 9, 2026
Lacking follow-up communication
I was promised a call back about parts that didn't arrive. Never heard back and had to chase them down myself. Poor follow-through.
- Verified customer
Lejla Denic
June 7, 2026 · Experience June 7, 2026
Friendly and knowledgeable team
Everyone was so helpful and made sure I found the perfect bike. They have a real passion for motorcycles here and it shows.
- Verified customer
Susan Delgado
April 28, 2026 · Experience April 28, 2026
Bike wasn't ready on time
I was promised the bike would be ready by Friday. I didn't get it until Tuesday with no apology for the delay. Not great service.
- Verified customer
Anthony Bellantoni
March 19, 2026 · Experience March 19, 2026
Great shop, good vibes
It’s a cool place with good people. I bought a bike and couldn't be happier with the deal or the help they provided.
- Verified customer
Donna Fitzgerald
January 29, 2026 · Experience January 29, 2026
Very happy with my bike
Everything from the test ride to the final paperwork was handled with care. A top-notch team that really knows the local riding community.
- Verified customer
Nicholas Reed
November 7, 2025 · Experience November 7, 2025
Very poor service experience
I brought my bike in for basic maintenance and it came back with more issues. They refused to take responsibility. Very disappointed.
- Verified customer
Lisa Claffey
November 2, 2025 · Experience November 2, 2025
Incredible service and inventory
The selection is top-notch. I felt well-guided throughout the process of finding my new motorcycle. They really know their stuff here.
- Verified customer
Anonymous Anonymous
August 25, 2025 · Experience August 25, 2025
Quality shop for enthusiasts
Good selection of motorcycles and great advice from the staff. Sometimes it's a bit busy, but it's worth it for the quality service.
- Verified customer
Christine Connell
July 19, 2025 · Experience July 19, 2025
Professional and helpful
I was looking for a specific model and they went out of their way to find it for me. Great customer service all around.
- Verified customer
Steven Alvarez
March 11, 2025 · Experience March 11, 2025
Great value and support
Bought my first bike from them and they made me feel like an expert. Excellent financing options and even better service.
- Verified customer
Gary Prescott
February 27, 2025 · Experience February 27, 2025
Best bike shop in town
Found a clean pre-owned cruiser. The staff was super friendly and gave me a great deal. Definitely the place to go for bikers.
- Verified customer
Maria Sanchez
February 24, 2025 · Experience February 24, 2025
Best experience buying a bike
The entire process was smooth. They explained everything clearly and made me feel confident in my purchase. Thanks again to the team.
- Verified customer
Amanda Rojas
February 5, 2025 · Experience February 5, 2025
Super helpful staff
I came in with a few questions and left with a whole new bike. They are so knowledgeable and didn't mind spending time with me.
- Verified customer
John
December 15, 2024 · Experience December 15, 2024
The place to buy bikes
I’ve visited several shops and Americana is the best by far. Honest pricing and great customer service. Will definitely be back.
- Verified customer
Daniel Mauclaire
November 5, 2024 · Experience November 5, 2024
Top service and bikes
This place is fantastic. I found the exact model I wanted and the pricing was more than fair. Highly recommended to all.
- Verified customer
Lisa Westrick
October 16, 2024 · Experience October 16, 2024
Nice bikes, small shop
Loved the bikes they had in stock. It was a little tight in the showroom, but the staff were very helpful and answered all my questions.