Overpromised on smart features

Review of Amplex Technology Services by Liz Bobbie · November 19, 2025

2/5

They installed the home automation package but half the features don't sync with my phone. The installer seemed rushed and didn't show me how to use the app properly.

More reviews of Amplex Technology Services

  • Jered Hess

    March 16, 2026 · Experience March 16, 2026

    Verified customer

    Mixed results on installation

    The lighting controls work fine, but the thermostat integration is glitchy. It took them three visits to finally get it mostly working.

  • Linda Carter

    February 23, 2026 · Experience February 23, 2026

    Verified customer

    Poor follow up service

    Had a system update go wrong and they have been totally unresponsive to my repair request. It's been a week without a working doorbell camera.

  • Anonymous Anonymous

    November 4, 2025 · Experience November 4, 2025

    Verified customer

    Smart home pros

    They automated my entire house. Everything from the shades to the HVAC is synced. Professional, clean, and very helpful with the app setup.

  • Justin Halloran

    October 18, 2025 · Experience October 18, 2025

    Verified customer

    System keeps dropping connection

    The smart home install looked good initially, but my security cameras go offline constantly. Tried calling support but just got sent to voicemail repeatedly.