Nancy J. Walker
May 9, 2026 · Experience May 9, 2026
Pushy finance office
I loved the car, but the finance guy was way too pushy with the extended warranty. It really soured what should have been a fun day.
11 reviews
- Verified customer
- Verified customer
Design Eagles
December 27, 2025 · Experience December 27, 2025
Incredible car buying experience
Purchased my A5 here and the experience was seamless. Alex was professional and made the financing process smooth. No games, just great customer service.
- Verified customer
Robert Bujeiro
September 12, 2025 · Experience September 12, 2025
Fantastic customer care
From the sales floor to the service department, everyone is top notch. Alex handled everything perfectly. I wouldn't go anywhere else for my car.
- Verified customer
Richard Hill
August 2, 2025 · Experience August 2, 2025
Average service experience
Had a simple oil change done. It took way longer than they told me. Car was fine, but the wait time in the lounge was pretty boring.
- Verified customer
Rodney Rubright
July 21, 2025 · Experience July 21, 2025
Audi Lakeland is fantastic
Best dealer experience I've had. Mike made sure my trade-in valuation was fair and I was driving home in my new SUV in record time. Truly impressed.
- Verified customer
Megan Cortes
July 5, 2025 · Experience July 5, 2025
Nice car, friendly service
Purchased an Q5. The dealership is clean and the staff is polite. Financing took a little longer than expected but the final deal was very competitive.
- Verified customer
Robert Hayes
April 29, 2025 · Experience April 29, 2025
Worst service department ever
Brought my Audi in for a sensor fix and they didn't have the part. Then they couldn't even give me a loaner. Total nightmare dealing with them.
- Verified customer
Peter Vance
March 23, 2025 · Experience March 23, 2025
Luxury experience, worth it
Had an amazing time picking out my new vehicle. The sales team really listened to what I wanted and didn't waste my time. Five star dealership.
- Verified customer
Barbara Lemons
March 19, 2025 · Experience March 19, 2025
Truly wonderful service
Every time I bring my Audi for service, they exceed expectations. The team is friendly and they always communicate updates clearly. Highly recommend.
- Verified customer
Jeffrey Hobbs
October 19, 2024 · Experience October 19, 2024
Highly professional sales team
Great selection of luxury cars. Mike was very patient while I test-drove several models. He made the financing easy and transparent. Definitely returning here.
- Verified customer
Charlie Roessler
September 25, 2024 · Experience September 25, 2024
Excellent dealer for Audi
The team at Audi Lakeland is simply the best. Alex made the entire transaction so easy. My new car is perfect and I really appreciate the care.