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Review of - AutoimportsFL by Ron Taylor · May 10, 2025

3/5

I have mixed feelings about my purchase. The vehicle was clean, priced within my budget, and drove well when I tested it. The salesperson was friendly and gave me enough time to look everything over. However, the paperwork process felt disorganized, and I received different answers about when the car would be ready. Pickup was delayed, then I noticed a small interior issue that should have been handled during detailing. To their credit, someone eventually responded and offered to take another look. I like the car and don’t feel the entire experience was bad, but communication and preparation need improvement. With better follow-through, this could have easily been a four-star visit.

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More reviews of - AutoimportsFL

  • Scott Rendon

    June 4, 2026 · Experience May 27, 2026

    Verified customer

    Mostly smooth process

    I came in to look at a used SUV I had seen online. The vehicle was clean, drove well, and matched the general description. Nobody hovered over me during the walk-around, which I appreciated, and my questions about financing were answered clearly. The paperwork took longer than I expected, especially after we had already agreed on the numbers, but everyone stayed polite and kept me updated. I also noticed the fuel tank was nearly empty when I left, which was a minor annoyance. Overall, I’m happy with the SUV and felt the deal was reasonable. I would shop here again, just plan on setting aside extra time.

  • Deborah Salas

    May 2, 2026 · Experience April 29, 2026

    Verified customer

    Disappointing follow-through

    I liked the vehicle and the test drive went fine, but communication dropped off once I started asking about a warning light. I had to call several times before getting an answer, and the explanation kept changing. The car may still work out, but the lack of follow-up made the whole purchase unnecessarily stressful.

  • Julie Ferraro

    February 15, 2026 · Experience February 12, 2026

    Verified customer

    Not what I expected

    I drove over after confirming a vehicle was available, only to learn it wasn’t ready to be shown. I waited around and never got a clear explanation. The staff seemed more interested in steering me toward a different car than addressing why I came in. It felt like a wasted trip, and I left frustrated.

  • Adam Kessler

    November 26, 2025 · Experience November 21, 2025

    Verified customer

    Worth the drive

    I had been searching for a dependable commuter car and found one here that checked the important boxes. From the first walk-around through signing, the staff was relaxed, patient, and upfront about the process. They let me take a proper test drive, answered my questions about prior maintenance, and didn’t act annoyed when I wanted another look under the hood. The numbers were explained before the paperwork came out, with no last-minute pressure to add things I didn’t want. The car was clean inside and ready when promised. Buying used can be nerve-racking, but this was easily one of the better dealership experiences I’ve had. I’d gladly return for another vehicle.