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- AutoimportsFL

3.6Average · 17 reviews · 17 verifiedClaimed profile
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17 reviews

  • Scott Rendon

    June 4, 2026 · Experience May 27, 2026

    Verified customer

    Mostly smooth process

    I came in to look at a used SUV I had seen online. The vehicle was clean, drove well, and matched the general description. Nobody hovered over me during the walk-around, which I appreciated, and my questions about financing were answered clearly. The paperwork took longer than I expected, especially after we had already agreed on the numbers, but everyone stayed polite and kept me updated. I also noticed the fuel tank was nearly empty when I left, which was a minor annoyance. Overall, I’m happy with the SUV and felt the deal was reasonable. I would shop here again, just plan on setting aside extra time.

  • Deborah Salas

    May 2, 2026 · Experience April 29, 2026

    Verified customer

    Disappointing follow-through

    I liked the vehicle and the test drive went fine, but communication dropped off once I started asking about a warning light. I had to call several times before getting an answer, and the explanation kept changing. The car may still work out, but the lack of follow-up made the whole purchase unnecessarily stressful.

  • Julie Ferraro

    February 15, 2026 · Experience February 12, 2026

    Verified customer

    Not what I expected

    I drove over after confirming a vehicle was available, only to learn it wasn’t ready to be shown. I waited around and never got a clear explanation. The staff seemed more interested in steering me toward a different car than addressing why I came in. It felt like a wasted trip, and I left frustrated.

  • Adam Kessler

    November 26, 2025 · Experience November 21, 2025

    Verified customer

    Worth the drive

    I had been searching for a dependable commuter car and found one here that checked the important boxes. From the first walk-around through signing, the staff was relaxed, patient, and upfront about the process. They let me take a proper test drive, answered my questions about prior maintenance, and didn’t act annoyed when I wanted another look under the hood. The numbers were explained before the paperwork came out, with no last-minute pressure to add things I didn’t want. The car was clean inside and ready when promised. Buying used can be nerve-racking, but this was easily one of the better dealership experiences I’ve had. I’d gladly return for another vehicle.

  • Patrick Osborne

    November 7, 2025 · Experience October 29, 2025

    Verified customer

    Poor communication after signing

    My experience went downhill as soon as the paperwork was complete. I had questions about documents I was still waiting on, but calls went unanswered and promised updates never came. When I finally reached someone, I got a vague response and no actual timeline. I had to make repeated attempts just to get basic information that should have been provided without a struggle. I’m angry because the staff was attentive and available while they were trying to close the sale, then suddenly impossible to reach afterward. That is not how customers should be treated. The vehicle itself is only part of the purchase; support matters too. I won’t be doing business here again.

  • Kimberly Tran

    September 17, 2025 · Experience September 14, 2025

    Verified customer

    Nice car, minor delay

    I’m happy with the sedan and the price we agreed on. Everyone was polite and answered my questions. The detailing wasn’t quite finished at pickup, so I waited longer than planned.

  • Jack Doan

    September 8, 2025 · Experience August 31, 2025

    Verified customer

    A very frustrating purchase

    I regret buying here. The car looked fine during the test drive, but shortly after taking it home I noticed several issues that hadn’t been properly explained. When I called, I was passed around and told someone would get back to me. That never happened, so I had to keep chasing answers myself. What really upset me was the difference in attitude before and after the sale. Before signing, responses were quick. Afterward, I felt completely ignored. I understand that used vehicles aren’t perfect, but I expect honest communication and basic follow-through. Instead, I was left handling the problem on my own. Based on my experience, I would not return or recommend buying here.

  • Christina Boyle

    July 23, 2025 · Experience July 21, 2025

    Verified customer

    Best car purchase in years

    I stopped in expecting the usual dealership routine and was pleasantly surprised. I was greeted quickly, shown the vehicle I asked about, and then given space to look it over without someone constantly talking at me. The test drive included enough time to check how the car handled in regular traffic. Back at the office, the trade-in and financing details were explained clearly, and the final paperwork matched what we had discussed. They even took time to pair my phone and show me a few controls before I left. The whole visit felt organized and respectful. My car has been running beautifully, and I feel confident that I made the right choice.

  • Joyce Tillman

    May 30, 2025 · Experience May 24, 2025

    Verified customer

    Good buying experience

    I found the car I wanted, got straightforward answers, and finished the paperwork without much hassle. The wait was a little long.

  • David Coleman

    May 16, 2025 · Experience May 16, 2025

    Verified customer

    Great little dealership

    I got a clean car, fair treatment, and an easy buying process.

  • Ron Taylor

    May 10, 2025 · Experience May 3, 2025

    Verified customer

    Some good, some frustrating

    I have mixed feelings about my purchase. The vehicle was clean, priced within my budget, and drove well when I tested it. The salesperson was friendly and gave me enough time to look everything over. However, the paperwork process felt disorganized, and I received different answers about when the car would be ready. Pickup was delayed, then I noticed a small interior issue that should have been handled during detailing. To their credit, someone eventually responded and offered to take another look. I like the car and don’t feel the entire experience was bad, but communication and preparation need improvement. With better follow-through, this could have easily been a four-star visit.

  • Beth Covarrubias

    May 6, 2025 · Experience April 29, 2025

    Verified customer

    Happy with my SUV

    I had a genuinely good experience from the test drive through delivery. The team was patient with my questions, clearly explained the financing, and never pushed unwanted add-ons. My SUV was clean, fueled, and ready when I arrived. I’ve already put some miles on it and everything has been running exactly as expected.

  • Steven Maguire

    April 12, 2025 · Experience April 3, 2025

    Verified customer

    Helpful without being pushy

    I visited AutoimportsFL after looking at several other dealers around the area. The salesperson gave me room to inspect the sedan and didn’t try to rush the test drive. They explained the vehicle history and went over the fees before I signed, so there weren’t any major surprises at the end. The car was detailed nicely and has been running well so far. My only complaint is that I waited quite a while for the finance paperwork, even though the lot wasn’t especially busy. A little more communication during that wait would have helped. Still, the staff was courteous, the price felt fair, and I left satisfied with what I bought.

  • Precision Auto Storage

    January 30, 2025 · Experience January 21, 2025

    Verified customer

    Simple and straightforward

    I knew which crossover I wanted to see before arriving, and the staff had it ready for me to inspect. I was able to drive it without feeling rushed and ask plenty of questions afterward. Financing options were laid out in plain language, and nobody pressured me into extras. The paperwork moved at a decent pace, and the vehicle was cleaned up before I left. I’ve had it for a bit now and remain very happy with my purchase.

  • Michelle Duarte

    January 29, 2025 · Experience January 20, 2025

    Verified customer

    No pressure, no games

    I appreciated the relaxed test drive, clear paperwork, and friendly treatment. My SUV was spotless at pickup and has been great.

  • Ashley Vaughn

    September 27, 2024 · Experience September 18, 2024

    Verified customer

    Pleasant experience overall

    I went in expecting a long afternoon, but most of the process was pretty easy. The salesperson listened to what I needed, showed me a couple reasonable options, and gave me space to decide. Paperwork was clearly explained. My only nitpick was the short test-drive route, but I’m happy with the vehicle.

  • George Kolbinskie

    August 24, 2024 · Experience August 17, 2024

    Verified customer

    Solid deal overall

    I’m pleased with the hatchback and felt the pricing was reasonable. The staff answered my questions without pressure. Pickup took longer than promised, but the car was clean and ready to drive.