AutoNation Acura North Orlando

3.9Great · 13 reviews · 13 verifiedClaimed profile

13 reviews

  • Sammy Sallam

    July 30, 2026 · Experience July 30, 2026

    Verified customer

    Terrible customer experience during sale

    The salesperson was condescending and rude. Once they realized I had my own financing, they practically ignored me. Never going back.

  • Debra Leone

    July 19, 2026 · Experience July 19, 2026

    Verified customer

    Acura service done right

    Always a pleasure dealing with Mark in the parts department. He knows exactly what I need for my older Integra every time I come in.

  • Thomas Morgan

    July 8, 2026 · Experience July 8, 2026

    Verified customer

    Great sales team, no pressure

    Got a sweet deal on a new RDX. The sales team was transparent about the financing and didn't try to upsell me on features I didn't want.

  • Shelley Ross

    June 21, 2026 · Experience June 21, 2026

    Verified customer

    Horrible communication regarding my repair

    My car sat for four days without a single update. When I finally got through, the part wasn't even ordered yet. Totally unacceptable service.

  • John Deyo

    May 3, 2026 · Experience May 3, 2026

    Verified customer

    Top tier customer service experience

    They fixed my transmission issue under warranty without any fuss. Very impressed with the speed and the quality of the work here.

  • CHARLES BUTLER

    February 20, 2026 · Experience February 20, 2026

    Verified customer

    Fast service on my MDX

    Brenda at the service desk was excellent. She got my SUV back to me ahead of schedule and explained exactly what they replaced.

  • Keri Fox

    December 3, 2025 · Experience December 3, 2025

    Verified customer

    They really care about customers

    Brenda went above and beyond to help me find a loaner car while mine was in the shop for a week-long repair.

  • Ronald Guerrero

    October 3, 2025 · Experience October 3, 2025

    Verified customer

    Helpful parts desk crew

    Mark in parts is always helpful when I need specific trim pieces. Wish the main dealership lobby had better coffee though.

  • Debbie Boyette-Norris

    June 25, 2025 · Experience June 25, 2025

    Verified customer

    Decent service, friendly staff

    Had a standard brake job done. Wait time was as expected and the loaner car made the inconvenience minimal.

  • Karen Whitfield

    May 14, 2025 · Experience May 14, 2025

    Verified customer

    Solid job, a bit pricey

    Service was great and everything was done by the end of the day. A bit more expensive than my local mechanic, but worth it for OEM parts.

  • William Pouch

    December 21, 2024 · Experience December 21, 2024

    Verified customer

    Avoid this place for service

    Left my car for an oil change and tire rotation, and they didn't even reset the maintenance light. Clearly they didn't do the job.

  • Dennis Aguirre

    November 11, 2024 · Experience November 11, 2024

    Verified customer

    Best Acura service in Orlando

    I have used this dealer for all my service for three years. They are consistent, professional, and very thorough with my car inspections.

  • Pamela Knight

    November 6, 2024 · Experience November 6, 2024

    Verified customer

    Reliable maintenance on my car

    I’ve been coming to this shop for years. Brenda ensures my routine maintenance is quick and handled with absolute professionalism.