Deborah Gannon
July 29, 2026 · Experience July 29, 2026
Terrible service experience
I waited over four hours for an oil change that I booked in advance. No apology from the advisor and they forgot to reset my reminder light.
AutoNation Acura North Orlando Service Center
4.1Great · 22 reviews · 22 verifiedClaimed profile
20 reviews
- Verified customer
- Verified customer
David Coleman
June 18, 2026 · Experience June 18, 2026
Good reliable service
The staff at the service desk were very helpful in scheduling my visit and ensuring I had a clean loaner car for the day.
- Verified customer
Jack Doan
May 28, 2026 · Experience May 28, 2026
Always a pleasure
Every time I come here the team is welcoming and professional. My car is always running perfectly after they work on it.
- Verified customer
Richard Scholl
April 26, 2026 · Experience April 26, 2026
Overpriced repair work
They quoted me a huge price for a simple sensor replacement. I checked elsewhere and it was way cheaper. Felt like they were gouging me.
- Verified customer
Justin Halloran
March 18, 2026 · Experience March 18, 2026
Helpful advisor
Mark helped me sort out a warranty claim for my brakes. He explained everything clearly and kept me in the loop on the parts.
- Verified customer
Heather Munoz
February 25, 2026 · Experience February 25, 2026
Friendly and quick
Loved the experience here. The service advisor was polite and the work was finished before the estimated time. Definitely coming back.
- Verified customer
AmoinTampa
February 17, 2026 · Experience February 17, 2026
Efficient and thorough
They performed a full inspection and showed me exactly what needed attention without being pushy. Great balance of service.
- Verified customer
Matthew Sullivan
February 1, 2026 · Experience February 1, 2026
Fantastic customer support
The advisor took the time to explain the maintenance plan for my new car. Very helpful and knowledgeable about the specific model.
- Verified customer
James Oneavatar
November 6, 2025 · Experience November 6, 2025
Decent but slow
The work was done correctly but the communication could be improved. I had to call them to find out if my car was ready.
- Verified customer
Michael Holland
October 29, 2025 · Experience October 29, 2025
Good diagnostic work
Had a weird rattling noise. They figured it out pretty quick and fixed the heat shield under the car. Drives quiet now.
- Verified customer
KEITH PERRIATT
September 29, 2025 · Experience September 29, 2025
Fast oil change
Dropped off my Acura for a scheduled service and they finished way ahead of the quoted time. Always appreciate the consistency.
- Verified customer
Steve Crowthers
September 5, 2025 · Experience September 5, 2025
Average visit today
The service was fine but I felt the wait in the lobby was a bit long this time. Could be more efficient with the paperwork.
- Verified customer
Kenneth Blake
September 4, 2025 · Experience September 4, 2025
Standard service visit
Good communication, clean facility, and competent mechanics. It is always nice when a dealership service center gets it right.
- Verified customer
Pauline Pfeffer
August 22, 2025 · Experience August 22, 2025
Reliable service team
Everything about my visit was smooth. From the initial check-in to the final walkthrough, the staff was attentive and professional.
- Verified customer
Rachel Reed
May 19, 2025 · Experience May 19, 2025
Exceeded expectations
I needed a last minute appointment and they squeezed me in right away. Saved my weekend plans. Highly recommend this team.
- Verified customer
Victoria Lang
May 10, 2025 · Experience May 10, 2025
Good quality work
They fixed my infotainment system update issue quickly. Everything is working correctly now and the screen is not freezing up.
- Verified customer
William Pouch
March 16, 2025 · Experience March 16, 2025
Professional as always
Sarah at the desk is fantastic. She always keeps me updated on the status of my vehicle and gets me in and out efficiently.
- Verified customer
Pamela Thompson
March 15, 2025 · Experience March 15, 2025
Reliable service center
Everything went as expected during my 30k mile service. The loaner car was clean and ready when I pulled up.
- Verified customer
Christine Rowland
January 31, 2025 · Experience January 31, 2025
Top notch care
The technicians really know their way around these cars. I trust them more than any other shop in the North Orlando area.
- Verified customer
Eric Donovan
January 23, 2025 · Experience January 23, 2025
Solid repair shop
Service was professional and the price was exactly what they quoted over the phone. No surprises when I paid the bill.