Average experience this time
Review of Bert Smith BMW by Debra Whisanant · March 11, 2025
3/5
I had to wait a while for my loaner car despite having an appointment. Overall service was fine, though.
More reviews of Bert Smith BMW
- Verified customer
Justin Halloran
February 20, 2026 · Experience February 20, 2026
Professional, but a long wait
The service team is knowledgeable and the work is good, but waiting two hours for a basic service is rough.
- Verified customer
Linda Carter
January 27, 2026 · Experience January 27, 2026
Good service, pricey but worth it
Dealer service isn't cheap but they really know these cars inside and out. Always get quality work done.
- Verified customer
Deborah Gannon
November 6, 2025 · Experience November 6, 2025
Fantastic experience with the team
I had a great interaction with the sales team today. No pressure, just very helpful information about the new models.
- Verified customer
Edward Pollick
October 24, 2025 · Experience October 24, 2025
Top-notch dealership
The atmosphere is great and the staff is very polished. They really value the customer experience here.