Broken item out of box
Review of Best Buy by Connie Melendy · July 8, 2026
2/5
Bought a camera that wouldn't even turn on. Had to wait in the return line for nearly an hour. Not happy with the product or the service.
More reviews of Best Buy
- Verified customer
Nicholas Reed
February 15, 2026 · Experience February 15, 2026
Excellent service department
They handled a complex repair on my sound system with ease. Very professional, clearly experts at what they do. I wouldn't take my gear anywhere else.
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Erich Metz
November 22, 2025 · Experience November 22, 2025
Terrible store experience
Staff was rude and didn't care that I'd been waiting for thirty minutes. Finally just left the store without the item I needed. Won't be coming back.
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Jeff Harness
September 11, 2025 · Experience September 11, 2025
Confusing inventory online
Site said it was in stock but it wasn't. Had to wait 20 minutes for a manager to check the back. Frustrating day, but eventually got my laptop.
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Benjamin Trask
August 27, 2025 · Experience August 27, 2025
Decent place for tech
Pretty good selection and the staff knows their products. Only downside is the checkout line can get pretty long, but they move it as fast as they can.