Bill Ray Nissan

3.6Average · 13 reviews · 13 verifiedClaimed profile

13 reviews

  • Jeff Harness

    February 3, 2026 · Experience February 3, 2026

    Verified customer

    Very impressed

    Came in for a brake job and they did it right. The technician even noticed my wipers were worn and replaced them for a great price. Solid work.

  • Ed Raus

    December 6, 2025 · Experience December 6, 2025

    Verified customer

    Stay away

    I brought my car in for a recall and they left a tool under the hood that damaged my engine cover. Very careless. Do not trust them with repairs.

  • Nicole Baptiste

    November 6, 2025 · Experience November 6, 2025

    Verified customer

    Standard service

    Got an oil change and tire rotation. It was fine but nothing special. Took about two hours which is a bit long for an appointment, but okay.

  • Rebecca Shaw

    September 16, 2025 · Experience September 16, 2025

    Verified customer

    Fast and easy

    Needed a quick battery check and they did it for free. Very helpful and didn't try to sell me a new one since mine was still fine. Great service.

  • Amy Solomon

    August 29, 2025 · Experience August 29, 2025

    Verified customer

    Great Nissan dealer

    I came in for my 30k maintenance. They were quick, professional, and kept me updated. The waiting lounge was clean and had free coffee. Perfect.

  • Eleanor Apuzzo

    February 6, 2025 · Experience February 6, 2025

    Verified customer

    Reliable service team

    I love this place for my routine maintenance. They always treat me with respect and provide honest feedback on what the car actually needs. Great job.

  • Kevin Doyle

    January 11, 2025 · Experience January 11, 2025

    Verified customer

    Poor communication

    Dropped off for a repair and nobody called me back to tell me it was ready. I had to show up to find out they were already closed. Annoying.

  • Charlie Roessler

    January 3, 2025 · Experience January 3, 2025

    Verified customer

    Nice experience

    The service advisor was friendly and explained everything clearly. My car was done when promised and the final bill matched the estimate perfectly.

  • Mr Disney

    January 2, 2025 · Experience January 2, 2025

    Verified customer

    Hit or miss

    Sometimes they are great and sometimes it takes forever. It really depends on who you get as your advisor. The work itself is usually done well.

  • Shawna Housefield

    November 24, 2024 · Experience November 24, 2024

    Verified customer

    Overpriced

    They tried to upsell me on a bunch of stuff I didn't need during a simple oil change. Felt like they were just trying to hit a quota. Not cool.

  • Beth Covarrubias

    November 9, 2024 · Experience November 9, 2024

    Verified customer

    Always a pleasure

    I have been coming to this dealer for years because the service team is so consistent. They always take great care of my vehicle every single time.

  • Laura Pittman

    October 13, 2024 · Experience October 13, 2024

    Verified customer

    Frustrated

    Service was okay but the bill was much higher than the original quote they gave me over the phone. Make sure you get everything in writing first.

  • John Deyo

    September 24, 2024 · Experience September 24, 2024

    Verified customer

    Excellent service

    Brought my Altima in for a diagnostic check and they found the issue immediately. Fixed it and the car has been running perfectly since. Thanks.