Poor communication

Review of Bill Ray Nissan by Kevin Doyle · January 11, 2025

2/5

Dropped off for a repair and nobody called me back to tell me it was ready. I had to show up to find out they were already closed. Annoying.

More reviews of Bill Ray Nissan

  • Jeff Harness

    February 3, 2026 · Experience February 3, 2026

    Verified customer

    Very impressed

    Came in for a brake job and they did it right. The technician even noticed my wipers were worn and replaced them for a great price. Solid work.

  • Ed Raus

    December 6, 2025 · Experience December 6, 2025

    Verified customer

    Stay away

    I brought my car in for a recall and they left a tool under the hood that damaged my engine cover. Very careless. Do not trust them with repairs.

  • Nicole Baptiste

    November 6, 2025 · Experience November 6, 2025

    Verified customer

    Standard service

    Got an oil change and tire rotation. It was fine but nothing special. Took about two hours which is a bit long for an appointment, but okay.

  • Rebecca Shaw

    September 16, 2025 · Experience September 16, 2025

    Verified customer

    Fast and easy

    Needed a quick battery check and they did it for free. Very helpful and didn't try to sell me a new one since mine was still fine. Great service.