Jered Hess
August 14, 2026 · Experience August 14, 2026
Great service but long wait
Really happy with the repair work they did on my car. The only downside was the wait in the service lounge, which was a bit longer than expected.
18 reviews
- Verified customer
- Verified customer
Jason Ensey
July 8, 2026 · Experience July 8, 2026
Highly recommend this dealership
Always get my service done here. The waiting area is great, the staff is attentive, and they always get me out on time. Truly great service.
- Verified customer
Rachel Kirby
July 7, 2026 · Experience July 7, 2026
Excellent service and friendly staff
Always love bringing my car here. The team is super friendly and the work is always high quality. They even washed my car before returning it!
- Verified customer
William Foster
July 1, 2026 · Experience July 1, 2026
Professionalism at its best
BMW of Ocala is the only place I'll take my car. The team is fantastic, from sales to service. Truly a premium experience every single time.
- Verified customer
Cindy Munley
May 6, 2026 · Experience May 6, 2026
Always a pleasure
I trust this team with my vehicle entirely. They are always upfront about the service needed and never try to upsell things I don't actually need.
- Verified customer
Paul Mendoza
January 24, 2026 · Experience January 24, 2026
Good work but mixed communication
The mechanics know what they are doing, but the service desk was super unorganized. Took way too long to get checked in even with an appointment.
- Verified customer
Ashley Vaughn
December 12, 2025 · Experience December 12, 2025
Poor communication from the service dept
Left my car for a standard check and they kept it all day without updating me once. When I finally called, they hadn't even finished the work.
- Verified customer
Jay Tass
November 20, 2025 · Experience November 20, 2025
Solid experience overall
Good attention to detail and a very clean facility. The team is knowledgeable and handled my service requests effectively. Happy with the results today.
- Verified customer
Aaron Whitehead
November 17, 2025 · Experience November 17, 2025
Good quality and professional team
Had some work done and they did a great job. Everything was done right the first time. Wish they were a bit quicker, but I appreciate the quality.
- Verified customer
Teresa Lombardi
November 4, 2025 · Experience November 4, 2025
Efficient and thorough service
They performed the scheduled maintenance on time and the car felt brand new again. Very professional staff and an excellent, clean environment throughout.
- Verified customer
Virginia Gill
August 8, 2025 · Experience August 8, 2025
Top notch BMW experience
The level of service here is unmatched. From the front desk to the technicians, everyone is committed to making the customer experience the best it can be.
- Verified customer
Justen Kruse
May 7, 2025 · Experience May 7, 2025
Excellent customer care
Top-tier dealership! They make every visit feel special. My car was returned perfectly cleaned and serviced, and the staff is always so welcoming.
- Verified customer
Corey Engel
April 10, 2025 · Experience April 10, 2025
First class service
Everything was top-notch today. They had my parts ready, performed the service efficiently, and were incredibly friendly throughout the process.
- Verified customer
Debbie Boyette-Norris
March 7, 2025 · Experience March 7, 2025
Exceptional service department
They always take great care of my car. I love the way they explain exactly what they're doing so I'm never left in the dark about my vehicle needs.
- Verified customer
Chris Heywang
February 25, 2025 · Experience February 25, 2025
Perfect purchase experience
Got a great deal on my new BMW thanks to the team here. They made the financing super easy and were very helpful explaining all the tech features.
- Verified customer
Mark Kijas
January 10, 2025 · Experience January 10, 2025
Fantastic customer focus
Very happy with the service I received today. The staff was attentive and made sure my car was perfectly ready for the weekend. Highly recommend them.
- Verified customer
Michael Pisano
October 25, 2024 · Experience October 25, 2024
Excellent service and professionalism
Always a pleasure dealing with the Ocala team. They know their cars inside and out. My service appointment was handled quickly and professionally today.
- Verified customer
Timothy Joley
September 25, 2024 · Experience September 25, 2024
Best BMW experience in town
Great service department. They got me in and out much faster than I expected for a routine maintenance check. The staff is professional and kind.