Poor communication from the service dept
Review of BMW of Ocala by Ashley Vaughn · December 12, 2025
2/5
Left my car for a standard check and they kept it all day without updating me once. When I finally called, they hadn't even finished the work.
More reviews of BMW of Ocala
- Verified customer
Jered Hess
August 14, 2026 · Experience August 14, 2026
Great service but long wait
Really happy with the repair work they did on my car. The only downside was the wait in the service lounge, which was a bit longer than expected.
- Verified customer
Jason Ensey
July 8, 2026 · Experience July 8, 2026
Highly recommend this dealership
Always get my service done here. The waiting area is great, the staff is attentive, and they always get me out on time. Truly great service.
- Verified customer
Rachel Kirby
July 7, 2026 · Experience July 7, 2026
Excellent service and friendly staff
Always love bringing my car here. The team is super friendly and the work is always high quality. They even washed my car before returning it!
- Verified customer
William Foster
July 1, 2026 · Experience July 1, 2026
Professionalism at its best
BMW of Ocala is the only place I'll take my car. The team is fantastic, from sales to service. Truly a premium experience every single time.