Service was okay but slow
Review of BMW of Tenafly by CHARLES BUTLER · March 5, 2026
3/5
Had a simple oil change and it took way longer than estimated. The staff is nice, but the wait time was frustrating.
More reviews of BMW of Tenafly
- Verified customer
Josephq Knick
July 15, 2026 · Experience July 15, 2026
Top notch dealership team
Everything from test drive to financing was seamless. Jason answered all my questions about the electric charging options.
- Verified customer
Deborah Gannon
July 8, 2026 · Experience July 8, 2026
Service department lacks organization
Left my car for a recall and they forgot to call me when it was finished. I showed up and it was just sitting there.
- Verified customer
Liz Bobbie
May 29, 2026 · Experience May 29, 2026
Outstanding customer service here
Sara in service is a rockstar. She handled my lease return and got me into a new 5 Series with zero stress. Highly recommend.
- Verified customer
Sammy Sallam
May 21, 2026 · Experience May 21, 2026
Good sales but poor follow up
Loved the car but had to call five times to get my registration paperwork. Sales was great, admin side needs work.