poor communication
Review of Brandon Mitsubishi by Kiki Wilding · October 15, 2025
2/5
They never called me back about my service appointment. Had to keep calling them to see if my car was done. Very frustrating experience for me.
More reviews of Brandon Mitsubishi
- Verified customer
Jay Tass
May 31, 2026 · Experience May 31, 2026
great service department
I always bring my Mitsubishi here. The staff is always friendly and they get the job done right the first time. Prices are fair too.
- Verified customer
Barbara Ellis
May 18, 2026 · Experience May 18, 2026
top tier service
The service team helped me with a major transmission repair recently. I was worried it would cost a fortune but they found a way to fix it safely. They were very thorough in the inspection and made sure I understood every step. It is rare to find a dealership service department that is this honest and upfront. The shop manager even checked in with me personally. Truly impressive level of service and care.
- Verified customer
Eric Donovan
May 12, 2026 · Experience May 12, 2026
very helpful
Came in for a routine check and everything was smooth. The service advisor was polite and explained the report card they did on the vehicle.
- Verified customer
Victoria Lang
February 14, 2026 · Experience February 14, 2026
stay away
They sold me a lemon and refused to fix the issues under warranty. Extremely disappointed in the management here. Don't waste your money.