Brandon Mitsubishi

4.0Great · 19 reviews · 19 verifiedClaimed profile

19 reviews

  • Jay Tass

    May 31, 2026 · Experience May 31, 2026

    Verified customer

    great service department

    I always bring my Mitsubishi here. The staff is always friendly and they get the job done right the first time. Prices are fair too.

  • Barbara Ellis

    May 18, 2026 · Experience May 18, 2026

    Verified customer

    top tier service

    The service team helped me with a major transmission repair recently. I was worried it would cost a fortune but they found a way to fix it safely. They were very thorough in the inspection and made sure I understood every step. It is rare to find a dealership service department that is this honest and upfront. The shop manager even checked in with me personally. Truly impressive level of service and care.

  • Eric Donovan

    May 12, 2026 · Experience May 12, 2026

    Verified customer

    very helpful

    Came in for a routine check and everything was smooth. The service advisor was polite and explained the report card they did on the vehicle.

  • Victoria Lang

    February 14, 2026 · Experience February 14, 2026

    Verified customer

    stay away

    They sold me a lemon and refused to fix the issues under warranty. Extremely disappointed in the management here. Don't waste your money.

  • Max Lane

    January 26, 2026 · Experience January 26, 2026

    Verified customer

    terrible service

    Horrible experience. My car spent three weeks there for a simple repair and it came back worse. Nobody seems to know what is going on at this shop.

  • Chris Shipe

    December 23, 2025 · Experience December 23, 2025

    Verified customer

    quick oil change

    Came in for a routine oil change and they were fast. Had me out in under an hour. The waiting room was clean and had some coffee.

  • Robert Michael Goynes

    December 11, 2025 · Experience December 11, 2025

    Verified customer

    highly recommend

    They treated me like family here. Got a fair trade in and drove away in a new car I love. The whole transaction was stress free and easy.

  • Lisa Westrick

    November 5, 2025 · Experience November 5, 2025

    Verified customer

    solid service

    They do good work but they are usually pretty busy. Best to book an appointment early in the week if you need anything more than a basic service.

  • Gary Prescott

    October 28, 2025 · Experience October 28, 2025

    Verified customer

    excellent work

    Brought my car in for a complex electrical issue that two other shops couldn't figure out. Mike took the time to trace the wiring and fixed the problem. He was super transparent about the costs and kept me in the loop with daily updates on the repair. The car has been running perfectly ever since I picked it up. Seriously grateful for their patience and skill. Highly recommended for any Mitsubishi owners.

  • Kiki Wilding

    October 15, 2025 · Experience October 15, 2025

    Verified customer

    poor communication

    They never called me back about my service appointment. Had to keep calling them to see if my car was done. Very frustrating experience for me.

  • Kris Tyler

    September 10, 2025 · Experience September 10, 2025

    Verified customer

    good experience

    Professional staff and clean facility. They handled my warranty work without any issues or pushback. It was a pleasant visit overall.

  • Clint Reid Sr

    June 21, 2025 · Experience June 21, 2025

    Verified customer

    very satisfied

    Great dealership with good people. I am happy with my purchase and the service I have received after the sale. Keep up the good work.

  • Zachary Pruitt

    May 9, 2025 · Experience May 9, 2025

    Verified customer

    great experience

    Purchased a used SUV and it is exactly as described. No hidden fees and the process was super quick. I appreciate the honesty of the sales staff.

  • Matthew Cole

    May 3, 2025 · Experience May 3, 2025

    Verified customer

    honest folks

    They tell you what you need and what you don't. I appreciate that they don't try to upsell services I don't actually need right now.

  • Benjamin Trask

    April 9, 2025 · Experience April 9, 2025

    Verified customer

    awesome dealer

    Love my new car. The team made the buying process easy and clear. I felt respected throughout the entire negotiation. Would buy here again.

  • Gloria Banks

    March 25, 2025 · Experience March 25, 2025

    Verified customer

    disappointing

    My car was returned with greasy handprints inside. They didn't even fix the initial issue properly. Never going back to this service center again.

  • Charlie Roessler

    March 18, 2025 · Experience March 18, 2025

    Verified customer

    professional team

    Everything about my experience was professional. They explained the maintenance schedule to me and I felt good about the car I bought from them.

  • Kevin Robinson

    January 10, 2025 · Experience January 10, 2025

    Verified customer

    helpful staff

    Needed a part for my Outlander and they had it in stock. Saved me a lot of time. Nice facility and friendly employees working the counter.

  • Tyler Nash

    October 18, 2024 · Experience October 18, 2024

    Verified customer

    good dealer

    Happy with my purchase. The salesperson was low pressure and answered all my questions about the features. The car was cleaned up nicely for delivery.