BUICK at MCKENZIE

4.1Great · 12 reviews · 12 verifiedUnclaimed

12 reviews

  • Lillian Freiler

    July 28, 2026 · Experience July 28, 2026

    Verified customer

    Professional and fast service

    Good experience overall. Had some warranty work done and they got me a loaner car which was super helpful. Would recommend this service department.

  • Liz Bobbie

    July 26, 2026 · Experience July 26, 2026

    Verified customer

    Top notch dealership, very helpful

    Everyone here treated me with respect. From the front desk to the finance guys, they made everything easy and stress-free for me.

  • Michael Pinero

    June 2, 2026 · Experience June 2, 2026

    Verified customer

    Great service, no complaints

    I’ve been coming here for years and they always treat me right. Whether it's service or sales, they know how to take care of their customers.

  • Cheryl Swinburn

    March 17, 2026 · Experience March 17, 2026

    Verified customer

    Highly recommended local dealer

    Everything about this place is first class. They really value their customers and the car buying experience here is actually enjoyable rather than a chore.

  • Megan Cortes

    March 13, 2026 · Experience March 13, 2026

    Verified customer

    Lack of communication at service

    They had my car for two days and never called to update me on the parts status. I had to call them repeatedly to get answers.

  • Eric Donovan

    February 14, 2026 · Experience February 14, 2026

    Verified customer

    Incredible team and great deals

    Sarah in sales was fantastic. She worked with me to find the perfect Enclave and the trade-in value on my old car was better than I expected.

  • Nicholas Reed

    October 14, 2025 · Experience October 14, 2025

    Verified customer

    Good service but expensive parts

    They do great work on my car but I wish the OEM parts weren't so pricey. Still, I trust them more than the generic shops in town.

  • Rachel Reed

    October 2, 2025 · Experience October 2, 2025

    Verified customer

    Fantastic experience with the staff

    The team at McKenzie knows their stuff. I walked in wanting a specific model and they made it happen quickly without any of the typical high-pressure sales talk.

  • Rachel Kirby

    June 11, 2025 · Experience June 11, 2025

    Verified customer

    Smooth Envision purchase experience

    Best dealer experience I have had in years. The financing was fast and the staff were very knowledgeable about all the tech features in my new Envision.

  • Matthew Cruz

    January 26, 2025 · Experience January 26, 2025

    Verified customer

    Everything was perfect today

    Came in for service and ended up buying a new model. The team is super professional and they made sure I understood every part of the deal.

  • William Foster

    December 31, 2024 · Experience December 31, 2024

    Verified customer

    Disappointed with service wait

    Took my Buick in for a simple oil change and it took nearly three hours. Not the kind of service I expected for a dealership.

  • Karen Whitfield

    November 6, 2024 · Experience November 6, 2024

    Verified customer

    Finance department was aggressive

    While I like the car, the finance person was incredibly pushy about add-ons that I didn't want. It really soured the end of the deal.