Disappointed with service wait
Review of BUICK at MCKENZIE by William Foster · December 31, 2024
2/5
Took my Buick in for a simple oil change and it took nearly three hours. Not the kind of service I expected for a dealership.
More reviews of BUICK at MCKENZIE
- Verified customer
Lillian Freiler
July 28, 2026 · Experience July 28, 2026
Professional and fast service
Good experience overall. Had some warranty work done and they got me a loaner car which was super helpful. Would recommend this service department.
- Verified customer
Liz Bobbie
July 26, 2026 · Experience July 26, 2026
Top notch dealership, very helpful
Everyone here treated me with respect. From the front desk to the finance guys, they made everything easy and stress-free for me.
- Verified customer
Michael Pinero
June 2, 2026 · Experience June 2, 2026
Great service, no complaints
I’ve been coming here for years and they always treat me right. Whether it's service or sales, they know how to take care of their customers.
- Verified customer
Cheryl Swinburn
March 17, 2026 · Experience March 17, 2026
Highly recommended local dealer
Everything about this place is first class. They really value their customers and the car buying experience here is actually enjoyable rather than a chore.