Awful experience with billing
Review of Cadillac Pensacola by George Kolbinskie · June 27, 2026
1/5
They promised one price for service and billed me double. I spent an hour arguing with the service desk. Absolute nightmare.
More reviews of Cadillac Pensacola
- Verified customer
Dave Barry
June 22, 2026 · Experience June 22, 2026
Best Cadillac dealer in Florida
Exceptional service from start to finish. Sales person made the car buying process feel easy and honest for once. Love the new CT5.
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MIAMI FOOT CENTER
June 4, 2026 · Experience June 4, 2026
Good service, solid Cadillac repair
They fixed my Escalade transmission. It took a bit longer than I liked, but the quality of work seems very solid so far.
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Gary James
March 3, 2026 · Experience March 3, 2026
Seamless experience from A to Z
I really appreciate the straightforward attitude here. No games, just quality service and a clean vehicle when it's done.
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Diane Oyelaran
February 26, 2026 · Experience February 26, 2026
Fantastic customer service today
The service advisor was polite and explained the repair cost clearly. No hidden fees or surprises on my final bill.