Debbie Boyette-Norris
June 30, 2026 · Experience June 30, 2026
Never going back again
Dropped off for an oil change, they said it would be two hours, it turned into six. No one apologized for the massive delay.
20 reviews
- Verified customer
- Verified customer
Chris Heywang
June 15, 2026 · Experience June 15, 2026
Highly professional staff
Everything was perfect during my visit. Sarah kept me updated on my repairs and the price matched the quote exactly. Five stars.
- Verified customer
Bernadette Gray
June 14, 2026 · Experience June 14, 2026
My go-to dealer for service
These guys are the best. They always get the parts I need for my older Volvo and the mechanics are very thorough. Great communication.
- Verified customer
Laura Daniel
April 28, 2026 · Experience April 28, 2026
Trustworthy and helpful
I feel very comfortable bringing my car here. The team is consistent and they genuinely care about my safety and my vehicle's health.
- Verified customer
Stephanie Lawson
April 23, 2026 · Experience April 23, 2026
Good work, slightly pricey
Repairs were done well and the car is running great, but it is a bit expensive compared to independent shops. Still, worth it for genuine parts.
- Verified customer
Michael Holland
April 4, 2026 · Experience April 4, 2026
Terrible customer service experience
Waited forever to even be acknowledged. When I finally talked to someone, they were rude and dismissive. I will go to another Volvo dealer next time.
- Verified customer
Ashley Vaughn
February 25, 2026 · Experience February 25, 2026
Helpful staff, nice facility
The dealership is very clean and the staff is quite knowledgeable. Just wish the wait times for basic services were a bit shorter.
- Verified customer
John Greska
February 8, 2026 · Experience February 8, 2026
Best Volvo dealership in town
Fast service, clean waiting area, and expert staff. They are the only ones I trust with my car in Tallahassee. Highly recommended.
- Verified customer
Barbara Lemons
December 30, 2025 · Experience December 30, 2025
Professional and prompt
Sarah is excellent at what she does. Always keeps me informed about parts status and ensures I'm happy with the service.
- Verified customer
Betty Lindstrom
October 20, 2025 · Experience October 20, 2025
Exceptional car buying experience
Sarah made our purchase so easy. We found the perfect model, handled the financing in a breeze, and drove home in a beautiful car.
- Verified customer
Emily Campbell
July 23, 2025 · Experience July 23, 2025
Always helpful and honest
I've been coming here for years and they never let me down. Friendly service and always very fair with their recommendations.
- Verified customer
Robert Bujeiro
July 9, 2025 · Experience July 9, 2025
Fantastic customer service
They always get me in quickly when I have an issue. The staff is top notch and the work is always done to the highest standards.
- Verified customer
Jay Tass
July 2, 2025 · Experience July 2, 2025
Solid dealer service
Had a software update done on my vehicle. It was quick and they kept me posted the whole time. Staff is very helpful and friendly.
- Verified customer
Christine Connell
June 8, 2025 · Experience June 8, 2025
Worst experience ever
They misdiagnosed my car and charged me twice to fix it. I will never bring my business back to this service center again.
- Verified customer
Mark Kijas
May 16, 2025 · Experience May 16, 2025
Always a pleasure
Reliable, clean service center, and the staff knows my Volvo inside and out. Sarah is always great to work with on maintenance scheduling.
- Verified customer
Christine Waverly
April 20, 2025 · Experience April 20, 2025
Excellent experience with Sarah
Sarah in sales was fantastic. She knew everything about the latest Volvo models and made the buying process smooth and quick.
- Verified customer
Samuel Wexler
April 13, 2025 · Experience April 13, 2025
Incredible service from Capital Volvo
The service department is top tier. They serviced my XC90 and had me out by noon. Very professional staff and transparent billing.
- Verified customer
Felipe Freitas
February 25, 2025 · Experience February 25, 2025
Outstanding attention to detail
Really impressed with how thorough they are. They checked everything on my car and explained the upcoming maintenance schedule clearly.
- Verified customer
Jerry Sampson
February 8, 2025 · Experience February 8, 2025
Good parts department
I came in for some specific trim pieces. They had them in stock and the service was quick. No complaints at all here.
- Verified customer
Jeffrey Hobbs
February 6, 2025 · Experience February 6, 2025
Great team at Capital Volvo
The team here is knowledgeable and doesn't push unnecessary repairs. Really appreciate the honest approach to maintaining my vehicle.