Terrible customer service experience
Review of Capital Volvo by Michael Holland · April 4, 2026
1/5
Waited forever to even be acknowledged. When I finally talked to someone, they were rude and dismissive. I will go to another Volvo dealer next time.
More reviews of Capital Volvo
- Verified customer
Debbie Boyette-Norris
June 30, 2026 · Experience June 30, 2026
Never going back again
Dropped off for an oil change, they said it would be two hours, it turned into six. No one apologized for the massive delay.
- Verified customer
Chris Heywang
June 15, 2026 · Experience June 15, 2026
Highly professional staff
Everything was perfect during my visit. Sarah kept me updated on my repairs and the price matched the quote exactly. Five stars.
- Verified customer
Bernadette Gray
June 14, 2026 · Experience June 14, 2026
My go-to dealer for service
These guys are the best. They always get the parts I need for my older Volvo and the mechanics are very thorough. Great communication.
- Verified customer
Laura Daniel
April 28, 2026 · Experience April 28, 2026
Trustworthy and helpful
I feel very comfortable bringing my car here. The team is consistent and they genuinely care about my safety and my vehicle's health.