Wait times are just too long
Review of CarMax Auctions by Steve Crowthers · September 20, 2025
2/5
Waiting over an hour just to pick up a car I already paid for is unacceptable. They need to figure out their staffing issues.
More reviews of CarMax Auctions
- Verified customer
Synthia Horvath
July 24, 2026 · Experience July 24, 2026
Good experience overall but busy
Got a good price on a work van. It was a bit crowded during pickup, but the staff was friendly and made sure I had everything sorted.
- Verified customer
Sagoingne
May 26, 2026 · Experience May 26, 2026
Hidden fees were ridiculous
The final price was way higher than expected because of all the hidden auction fees. Very misleading. Not worth the trouble or the money at all.
- Verified customer
Mark Kijas
May 1, 2026 · Experience May 1, 2026
Smooth transaction and quick pickup
Had no issues getting my truck after the auction. The team in Clermont was super efficient and had all my paperwork ready to go immediately.
- Verified customer
Debra Whisanant
March 10, 2026 · Experience March 10, 2026
Very happy with my purchase
Everything was smooth. The car was exactly as described in the report. I’ll definitely be looking here first for my next work vehicle purchase.