CarMax Auctions

3.9Great · 15 reviews · 15 verifiedClaimed profile

15 reviews

  • Synthia Horvath

    July 24, 2026 · Experience July 24, 2026

    Verified customer

    Good experience overall but busy

    Got a good price on a work van. It was a bit crowded during pickup, but the staff was friendly and made sure I had everything sorted.

  • Sagoingne

    May 26, 2026 · Experience May 26, 2026

    Verified customer

    Hidden fees were ridiculous

    The final price was way higher than expected because of all the hidden auction fees. Very misleading. Not worth the trouble or the money at all.

  • Mark Kijas

    May 1, 2026 · Experience May 1, 2026

    Verified customer

    Smooth transaction and quick pickup

    Had no issues getting my truck after the auction. The team in Clermont was super efficient and had all my paperwork ready to go immediately.

  • Debra Whisanant

    March 10, 2026 · Experience March 10, 2026

    Verified customer

    Very happy with my purchase

    Everything was smooth. The car was exactly as described in the report. I’ll definitely be looking here first for my next work vehicle purchase.

  • Kevin Doyle

    March 5, 2026 · Experience March 5, 2026

    Verified customer

    Great platform for auto buyers

    If you know what you are looking for, this is the best spot to bid. Fast, secure, and I always feel comfortable with the transactions here.

  • Sandra Pope

    February 23, 2026 · Experience February 23, 2026

    Verified customer

    Mixed feelings about the process

    Some parts were easy, but the verification process took forever. I like the cars they offer but they need to speed up the admin side of things.

  • Rick Jones

    January 16, 2026 · Experience January 16, 2026

    Verified customer

    Top notch auction house experience

    Everything worked perfectly. My purchase went through without a hitch and the communication was excellent. I will continue to bid here regularly.

  • Steve Crowthers

    September 20, 2025 · Experience September 20, 2025

    Verified customer

    Wait times are just too long

    Waiting over an hour just to pick up a car I already paid for is unacceptable. They need to figure out their staffing issues.

  • Paul Horn

    August 22, 2025 · Experience August 22, 2025

    Verified customer

    Great deals and easy platform

    Really enjoy using this platform. It's user friendly and I've found some really great deals on cars for my small business fleet. Highly recommend.

  • Shelley Ross

    August 7, 2025 · Experience August 7, 2025

    Verified customer

    Great cars and easy bidding

    First time bidding here and it was so easy. The description was spot on and the car was exactly as stated. Will definitely be back again soon.

  • Pauline Pfeffer

    July 6, 2025 · Experience July 6, 2025

    Verified customer

    Highly recommend this auction site

    Everything from start to finish was handled perfectly. I got a great deal on a sedan and the process was very transparent throughout the whole thing.

  • Thomas Reyes

    February 17, 2025 · Experience February 17, 2025

    Verified customer

    Broken vehicle sold as working

    I bought a car that was listed as running and it wouldn't even start when I went to pick it up. Complete disaster and waste of funds.

  • Ron Taylor

    November 16, 2024 · Experience November 16, 2024

    Verified customer

    Everything was exactly as advertised

    I’ve bought a few vehicles here and the quality is always solid. No bad surprises and the staff is always helpful with the title transfer process.

  • John Greska

    October 14, 2024 · Experience October 14, 2024

    Verified customer

    Solid service and good inventory

    They have a great variety of cars. Never had a single issue with payment or getting my gate pass quickly. Very professional operation in Clermont.

  • Design Eagles

    October 5, 2024 · Experience October 5, 2024

    Verified customer

    Auction process was a mess

    The bidding system was glitchy and I couldn't get ahold of anyone for help when it froze. Ended up missing out on the car I wanted.