Rudest staff ever encountered
Review of Cool Waters Kayaks by Anita Hermann · December 10, 2024
1/5
We arrived a bit late due to traffic and the guy at the desk started yelling about our reservation being cancelled. Totally ruined our mood.
More reviews of Cool Waters Kayaks
- Verified customer
Gloria Schiavone
July 26, 2026 · Experience July 26, 2026
Nice experience overall
The rental process was easy and the gear was good. Only complaint is that parking was a nightmare near the launch. Otherwise, great fun.
- Verified customer
Laura Daniel
March 11, 2026 · Experience March 11, 2026
Excellent service and gear
We had a blast! The kayaks were very stable and clean. The staff was super friendly and helpful with getting us launched. Best spot in Florida.
- Verified customer
Beth Covarrubias
September 8, 2025 · Experience September 8, 2025
Wonderful family day
Took the kids out for their first time and the staff were so patient and kind. They helped us pick out a safe route. We will definitely be back.
- Verified customer
Ashley Vaughn
June 25, 2025 · Experience June 25, 2025
Perfect day on the water
Rented a pair of kayaks and the equipment was in excellent condition. Staff gave us some great tips on where to spot manatees. Definitely coming back.