Terrible communication after purchase
Review of Crown Genesis by Kassandra Gomez · January 4, 2026
1/5
Bought my car and never heard from my salesperson again. I have questions about the warranty and nobody returns my calls. Avoid.
More reviews of Crown Genesis
- Verified customer
Jered Hess
August 11, 2026 · Experience August 11, 2026
Best car buying experience ever
Kudos to the team at Crown Genesis. No pressure, no games. They really went above and beyond to get me in the G70 I wanted.
- Verified customer
Brian Burgee
August 10, 2026 · Experience August 10, 2026
Bait and switch tactics
The price online was not the price at the desk. Total waste of time. They tried to add $4k in fees at the last second.
- Verified customer
Pauline Pfeffer
March 28, 2026 · Experience March 28, 2026
Beautiful showroom and professional team
Nice experience trading in my Lexus. Financing was smooth and the sales team was respectful of my time. Very sleek dealership.
- Verified customer
Nathan Ruiz
December 7, 2025 · Experience December 7, 2025
Luxury service all the way
The concierge service at this dealer is fantastic. They picked up my car for a service appointment and gave me a loaner. Perfect.