Jered Hess
August 11, 2026 · Experience August 11, 2026
Best car buying experience ever
Kudos to the team at Crown Genesis. No pressure, no games. They really went above and beyond to get me in the G70 I wanted.
12 reviews
- Verified customer
- Verified customer
Brian Burgee
August 10, 2026 · Experience August 10, 2026
Bait and switch tactics
The price online was not the price at the desk. Total waste of time. They tried to add $4k in fees at the last second.
- Verified customer
Pauline Pfeffer
March 28, 2026 · Experience March 28, 2026
Beautiful showroom and professional team
Nice experience trading in my Lexus. Financing was smooth and the sales team was respectful of my time. Very sleek dealership.
- Verified customer
Kassandra Gomez
January 4, 2026 · Experience January 4, 2026
Terrible communication after purchase
Bought my car and never heard from my salesperson again. I have questions about the warranty and nobody returns my calls. Avoid.
- Verified customer
Nathan Ruiz
December 7, 2025 · Experience December 7, 2025
Luxury service all the way
The concierge service at this dealer is fantastic. They picked up my car for a service appointment and gave me a loaner. Perfect.
- Verified customer
Zachary Pruitt
August 4, 2025 · Experience August 4, 2025
Hidden fees ruined the deal
They added a bunch of mysterious dealer fees at the very end of the finance process. Very shady business practice.
- Verified customer
Greg Leathers
June 28, 2025 · Experience June 28, 2025
Good inventory, great vehicle
Loving my new Genesis. The purchase was easy enough, even though the process took longer than expected to wrap up.
- Verified customer
Chris Heywang
June 14, 2025 · Experience June 14, 2025
Smooth trade-in and purchase
Roland made the trade-in on my old sedan so easy. Got a fair price and was out with my new Genesis in under two hours.
- Verified customer
Amanda Rojas
June 10, 2025 · Experience June 10, 2025
Sales team was too pushy
I felt like I was being bullied into buying extra add-ons I didn't want. The car is great, but the sales style is obnoxious.
- Verified customer
Denise Cabrera
May 26, 2025 · Experience May 26, 2025
Poor service department experience
Tried to book a routine service and they had nothing available for three weeks. For a luxury brand, this is unacceptable service.
- Verified customer
Josephq Knick
April 23, 2025 · Experience April 23, 2025
Exceptional Genesis customer service
From the test drive to the final signature, everything was seamless. They really care about the Genesis brand experience here.
- Verified customer
Daniel Eckert
April 6, 2025 · Experience April 6, 2025
Solid dealer, small wait
Nice facility, good inventory. My trade-in valuation was fair. Just wish the financing department wasn't so backed up on a Saturday.