Terrible communication about my Jeep

Review of Custom 4 Wheel Drive by Adam Kessler · February 25, 2025

2/5

Brought my Wrangler in for a simple lift kit install. Mike told me it would be done in two days, but it ended up taking over a week. Nobody called me with updates, I had to keep calling them. Very frustrated with the lack of transparency.

More reviews of Custom 4 Wheel Drive

  • Suzanne

    April 6, 2026 · Experience April 6, 2026

    Verified customer

    Solid job on my suspension

    Very happy with the work done on my FJ Cruiser. A little bit of a wait for an open slot, but the quality of work was worth it.

  • Nancy J. Walker

    November 16, 2025 · Experience November 16, 2025

    Verified customer

    Overcharged for basic parts

    Found out after paying that I was charged double for a standard steering stabilizer compared to online prices. Won't be back for parts.

  • Debra Whisanant

    August 14, 2025 · Experience August 14, 2025

    Verified customer

    Highly recommend for truck upgrades

    Took my Silverado in for new gear ratios and it runs better than when I bought it. Rick is incredibly helpful and clearly explains everything.

  • Jerry Sampson

    July 25, 2025 · Experience July 25, 2025

    Verified customer

    Good work but very slow

    The mechanics here know their stuff when it comes to suspension work on my Tacoma, but the shop is always backed up. Expect to wait a while for an appointment.