Terrible delivery and damaged goods

Review of Design Within Reach by Victor Morales · December 2, 2025

1/5

My table arrived with a deep scratch and the delivery team was rude. Customer service has not answered my emails about a return. Very disappointed with the whole experience.

More reviews of Design Within Reach

  • Betty Lindstrom

    July 5, 2026 · Experience July 5, 2026

    Verified customer

    Beautiful designs but shipping issues

    I love the chair I bought, but the shipping was delayed by three weeks without notice. The store staff were nice when I followed up, but the communication could be better.

  • Samuel Grauer

    April 27, 2026 · Experience April 27, 2026

    Verified customer

    My favorite store for modern design

    Every time I come here I find something I love. Julia is great to work with and very knowledgeable about the collection. If you want modern and chic, this is the place.

  • Diane Bodiford

    April 1, 2026 · Experience April 1, 2026

    Verified customer

    Fantastic customer service and beautiful store

    Had a really nice time browsing here. Julia was so helpful and not pushy at all. They really know their stuff when it comes to high-end design. Definitely coming back.

  • Jered Hess

    February 8, 2026 · Experience February 8, 2026

    Verified customer

    Best furniture store in the city

    Julia was a star, helping me with custom orders. The store is beautiful and the furniture is built to last. I’ve recommended this place to all my design-loving friends.