Don't trust the service department
Review of Fields Cadillac Jacksonville by Shirley Amos · April 9, 2025
1/5
Found grease marks all over my interior after an oil change. Very sloppy work for such an expensive dealership. Unacceptable.
More reviews of Fields Cadillac Jacksonville
- Verified customer
Thomas Morgan
August 14, 2026 · Experience August 14, 2026
Top-notch dealership
They treat you like a real customer here. From the greeting at the door to the handoff of the keys, everything was perfect.
- Verified customer
Denise Cabrera
July 17, 2026 · Experience July 17, 2026
Seamless upgrade to new model
Traded in my old Cadillac for a new one and the process was incredibly easy. Great trade-in offer and fast paperwork.
- Verified customer
Robert Bujeiro
January 17, 2026 · Experience January 17, 2026
Premium service for my Cadillac
Brought my Escalade in for service. The staff was top-notch and the loaner car was brand new. Really appreciate the attention to detail.
- Verified customer
Bernadette Gray
November 4, 2025 · Experience November 4, 2025
Service was okay
My car was ready when promised, but I had to call them to get the status. It would be nice if they sent text updates.