Cynthia Frazier
May 7, 2026 · Experience May 7, 2026
Good dealership with nice inventory
Happy with my purchase. Sales guy was great, finance took a bit but they got me a good interest rate in the end.
19 reviews
- Verified customer
- Verified customer
Michael Pinero
May 2, 2026 · Experience May 2, 2026
Average experience with service
Staff is nice, but it took way longer than quoted for an oil change. Seems like they were overwhelmed in the shop.
- Verified customer
Cindy Munley
April 18, 2026 · Experience April 18, 2026
Smooth car buying experience
Found a great deal online and they held the vehicle for me. Very honest and straightforward process. Love it.
- Verified customer
Chris Shipe
April 5, 2026 · Experience April 5, 2026
Decent experience overall
Sales process was good, trade-in value was okay. Car was great and they cleaned it up really well before delivery.
- Verified customer
Kimberly Tran
March 15, 2026 · Experience March 15, 2026
Love my new car
Fastest purchase I've ever made at a dealership. Financing was super quick and the car was clean and fueled up.
- Verified customer
Max Lane
March 7, 2026 · Experience March 7, 2026
Great team, highly recommend
Took my Mustang in for routine service and the team was professional and fast. Nice waiting area with coffee.
- Verified customer
Shawna Housefield
March 6, 2026 · Experience March 6, 2026
Middle of the road service
Prices are pretty high compared to independent shops, though the staff is nice. Probably won't come back for basic maintenance.
- Verified customer
Tim Edwards
February 11, 2026 · Experience February 11, 2026
Avoid this place for service
Left my truck for a week and they didn't even touch it. When I called, no one knew what was happening.
- Verified customer
Thomas Reyes
December 22, 2025 · Experience December 22, 2025
Very helpful service advisor
My advisor was fantastic. Explained everything clearly and helped me get back on the road in a timely fashion.
- Verified customer
Christine Rowland
December 19, 2025 · Experience December 19, 2025
Excellent purchase experience
Worked with James on a new Explorer order. He kept me updated throughout the whole shipping wait. Everything was perfect.
- Verified customer
Barbara Farina
December 18, 2025 · Experience December 18, 2025
Extremely rude staff
Came in looking to trade in my car and was treated like a nuisance. I took my business elsewhere immediately.
- Verified customer
Frank Abbondandolo
November 12, 2025 · Experience November 12, 2025
Great dealer in town
I've bought two cars here now and wouldn't go anywhere else. Great selection of inventory and helpful staff.
- Verified customer
Donald Lizotte
November 10, 2025 · Experience November 10, 2025
Sales were good, service is hit or miss
Sales department is five stars, but every time I visit for service, the experience varies a lot. Very inconsistent.
- Verified customer
Pamela Thompson
July 6, 2025 · Experience July 6, 2025
Worst service I have received
Brought my truck in for a recall and they didn't even have the parts. Wasted two hours of my day for nothing.
- Verified customer
Jeff Harness
July 5, 2025 · Experience July 5, 2025
Top notch customer care
Every time I go to Ford Crestview I'm impressed. Whether it's service or looking at new trucks, they treat me great.
- Verified customer
Nicholas Reed
March 3, 2025 · Experience March 3, 2025
Professional and helpful
Great communication from the service team. They called me with a status update before I even had to ask.
- Verified customer
Aaron
November 25, 2024 · Experience November 25, 2024
Amazing service at Ford Crestview
Bought my F-150 here and the process was seamless. My salesperson was knowledgeable and made sure I understood all the tech features.
- Verified customer
Diane Oyelaran
November 1, 2024 · Experience November 1, 2024
Unhelpful service department
They misdiagnosed a simple engine light issue and then tried to overcharge me for a part I didn't need. Terrible experience.
- Verified customer
Mark Sullivan
October 25, 2024 · Experience October 25, 2024
Good service, just slow
Service work is always top tier, but be prepared to wait a while if you don't have a ride home. Otherwise great.