Decent car but bad service
Review of Ford of Lake Geneva by Thomas Reyes · July 12, 2025
3/5
The F-150 I bought is great, but the sales process was messy. Marcus didn't seem to know the features of the truck at all.
More reviews of Ford of Lake Geneva
- Verified customer
Amanda Rojas
August 12, 2026 · Experience August 12, 2026
Nice Bronco purchase experience
Really happy with the new Bronco. The only reason for 4 stars is that the detailing could have been a bit more thorough before pickup.
- Verified customer
Angela Whitlock
July 23, 2026 · Experience July 23, 2026
Amazing service from start to finish
I am so impressed with how easy they made the trade-in process. The vehicle was exactly as promised and the price was fair.
- Verified customer
Sagoingne
July 2, 2026 · Experience July 2, 2026
Average dealership experience
Standard car buying experience. Trade-in value for my Explorer was lower than expected, but the financing was decent enough.
- Verified customer
Jay Tass
June 10, 2026 · Experience June 10, 2026
Top notch customer care here
They really go out of their way to make you feel like a priority. My trade-in was fair and the new car was spotless.