Anita Hermann
March 3, 2026 · Experience March 3, 2026
Quality work and fair prices
I trust this team with all my maintenance. They are honest about what needs doing now versus what can wait until next time.
12 reviews
- Verified customer
- Verified customer
Thomas Morgan
February 15, 2026 · Experience February 15, 2026
Professionalism at every step
The mechanics at FordDirect clearly know their stuff. My car runs smooth and the service center is very clean and efficient.
- Verified customer
Chuck Burgess
January 1, 2026 · Experience January 1, 2026
Good quality, just very busy
The service is excellent but the waiting room gets packed on Saturdays. If you go, be prepared for a long wait for your car.
- Verified customer
Jason Mercer
December 8, 2025 · Experience December 8, 2025
Amazing service for my truck
Went for a routine oil change and they were quick, professional, and washed my truck. Highly recommend this service center.
- Verified customer
John Deyo
November 12, 2025 · Experience November 12, 2025
Great parts department availability
They had the specific trim piece I needed for my F-150 in stock. Quick pickup and very friendly counter staff.
- Verified customer
George Petrov
October 5, 2025 · Experience October 5, 2025
Everything was perfect and fast
They handled a complex warranty repair on my hybrid in under two days. Communication was top-tier throughout the process.
- Verified customer
John Knapek
September 18, 2025 · Experience September 18, 2025
Top tier customer service experience
Every time I bring my truck in, the team is friendly and efficient. They communicate well and always get the job done right.
- Verified customer
Megan Cortes
August 31, 2025 · Experience August 31, 2025
Super happy with my new car
Everyone was so kind and patient. I took three test drives and nobody made me feel rushed or pressured. Great team.
- Verified customer
Eric Peterson
April 15, 2025 · Experience April 15, 2025
Easy financing and helpful team
Purchased my new SUV here and the experience was A+. Clear communication and they made the paperwork very simple for me.
- Verified customer
Sandra Seibel
January 28, 2025 · Experience January 28, 2025
Helpful staff during a breakdown
Even though I didn't have an appointment, they squeezed me in and fixed my sensor in no time. Greatly appreciate the help.
- Verified customer
Driver
November 15, 2024 · Experience November 15, 2024
Super helpful staff here
I had a great interaction with the service manager today regarding a recall. Everything was taken care of without any hassle.
- Verified customer
Justin Lawson
October 17, 2024 · Experience October 17, 2024
Best dealer service I have had
The service advisor kept me updated on my repairs the whole time. They finished early and the work was perfect.