Good quality, just very busy
Review of FordDirect by Chuck Burgess · January 1, 2026
4/5
The service is excellent but the waiting room gets packed on Saturdays. If you go, be prepared for a long wait for your car.
More reviews of FordDirect
- Verified customer
Anita Hermann
March 3, 2026 · Experience March 3, 2026
Quality work and fair prices
I trust this team with all my maintenance. They are honest about what needs doing now versus what can wait until next time.
- Verified customer
Thomas Morgan
February 15, 2026 · Experience February 15, 2026
Professionalism at every step
The mechanics at FordDirect clearly know their stuff. My car runs smooth and the service center is very clean and efficient.
- Verified customer
Jason Mercer
December 8, 2025 · Experience December 8, 2025
Amazing service for my truck
Went for a routine oil change and they were quick, professional, and washed my truck. Highly recommend this service center.
- Verified customer
John Deyo
November 12, 2025 · Experience November 12, 2025
Great parts department availability
They had the specific trim piece I needed for my F-150 in stock. Quick pickup and very friendly counter staff.