FordDirect

4.3Great · 14 reviews · 14 verifiedClaimed profile

14 reviews

  • Justin Lawson

    May 15, 2026 · Experience May 15, 2026

    Verified customer

    Perfect purchase experience today

    Found the perfect F-250 on the lot. Everything from the trade-in valuation to the final paperwork was handled perfectly by the sales manager.

  • Lisa Marchetti

    April 11, 2026 · Experience April 11, 2026

    Verified customer

    Amazing service and friendly faces

    Took my Explorer in for a transmission issue and they handled it under warranty. Quick, clean, and professional. Will be returning.

  • The Outlaw Olive

    November 30, 2025 · Experience November 30, 2025

    Verified customer

    Best service department in town

    They really care about the customers here. Always get me back on the road in a timely manner. Professional and polite service techs.

  • Sagoingne

    November 9, 2025 · Experience November 9, 2025

    Verified customer

    Very helpful staff and fast

    Needed a quick repair on my Escape before a road trip. They squeezed me in and fixed it within two hours. Really appreciate it.

  • Nicholas Reed

    July 22, 2025 · Experience July 22, 2025

    Verified customer

    Knowledgeable team helped me out

    Sales staff were very helpful with the new Bronco order. Gave me a decent price and kept me updated throughout the build process.

  • Jason Ensey

    July 17, 2025 · Experience July 17, 2025

    Verified customer

    Incredible experience with the team

    Brian is a rockstar. He made sure my financing was squared away and even got me a great deal on the extended protection plan.

  • Matthew Sullivan

    July 14, 2025 · Experience July 14, 2025

    Verified customer

    Good service, just slow checkout

    Got my oil changed and tire rotation done. The work was great, but the checkout line at the service desk was pretty long.

  • Janet Ocampo

    July 11, 2025 · Experience July 11, 2025

    Verified customer

    Terrible service appointment experience

    Waited four hours for an oil change despite having an appointment. When I finally got the car, the inside was left dirty.

  • Sandra Pope

    June 23, 2025 · Experience June 23, 2025

    Verified customer

    Smooth transaction and happy customer

    Buying a Ford here was effortless. The team was efficient and had everything ready when I arrived to pick up the vehicle.

  • Eric Peterson

    May 21, 2025 · Experience May 21, 2025

    Verified customer

    Good dealership with decent service

    Decent inventory and the sales guys aren't too pushy. Had a small issue with the paperwork but they fixed it right up.

  • Maria Sanchez

    May 9, 2025 · Experience May 9, 2025

    Verified customer

    Great communication on my repair

    Brian at the service desk kept me informed about every step of my repair. Very happy with the transparency and professional conduct.

  • Betty Lindstrom

    February 11, 2025 · Experience February 11, 2025

    Verified customer

    Professional and courteous dealer

    Purchased my SUV here and it was the best car buying experience I've had. Clean facility and very helpful staff throughout the process.

  • Zachary Pruitt

    November 21, 2024 · Experience November 21, 2024

    Verified customer

    Service was okay, parts delayed

    My F-150 needed a sensor replaced, but they had to order the part. Ended up waiting three days longer than they initially told me.

  • Kailia Rose

    November 17, 2024 · Experience November 17, 2024

    Verified customer

    Service quality is top tier

    They always do a thorough check on my car. Prices are standard for a dealership, but I feel confident in the work done.