Terrible service appointment experience
Review of FordDirect by Janet Ocampo · July 11, 2025
Waited four hours for an oil change despite having an appointment. When I finally got the car, the inside was left dirty.
Review of FordDirect by Janet Ocampo · July 11, 2025
Waited four hours for an oil change despite having an appointment. When I finally got the car, the inside was left dirty.
Justin Lawson
May 15, 2026 · Experience May 15, 2026
Found the perfect F-250 on the lot. Everything from the trade-in valuation to the final paperwork was handled perfectly by the sales manager.
Lisa Marchetti
April 11, 2026 · Experience April 11, 2026
Took my Explorer in for a transmission issue and they handled it under warranty. Quick, clean, and professional. Will be returning.
The Outlaw Olive
November 30, 2025 · Experience November 30, 2025
They really care about the customers here. Always get me back on the road in a timely manner. Professional and polite service techs.
Sagoingne
November 9, 2025 · Experience November 9, 2025
Needed a quick repair on my Escape before a road trip. They squeezed me in and fixed it within two hours. Really appreciate it.