Gloria Banks
July 27, 2026 · Experience July 27, 2026
Average service experience today
The work was done correctly, but they forgot to wash the car as promised. Not the end of the world, just a small detail missed.
19 reviews
- Verified customer
- Verified customer
Thomas Morgan
May 31, 2026 · Experience May 31, 2026
Long waits and poor communication
Dropped my SUV off at 9am. Didn't hear a word until 4pm. They said they were swamped but a simple call would have been appreciated.
- Verified customer
Felipe Freitas
May 17, 2026 · Experience May 17, 2026
Professional and fast service department
Always get my oil changes here. Friendly staff, quick check-in, and the coffee in the lounge is actually good. Top notch service.
- Verified customer
Jack Weaver
April 13, 2026 · Experience April 13, 2026
Honest and upfront dealership
I felt very comfortable working with James. He was transparent about the financing and made sure I understood every part of the contract.
- Verified customer
Denise Cabrera
March 20, 2026 · Experience March 20, 2026
Okay dealership but a bit pushy
They were helpful with my trade-in, but I felt like the sales manager kept pushing for add-ons I clearly told them I didn't want.
- Verified customer
Brian Burgee
February 24, 2026 · Experience February 24, 2026
Good overall service on my truck
They fixed the issue with my brakes, though the parts took a few days to arrive. Communication could be slightly better but good job.
- Verified customer
Keri Fox
October 29, 2025 · Experience October 29, 2025
Efficient and very knowledgeable
The entire team knew exactly what they were doing. My service was handled quickly and professionally. I'll definitely come back for maintenance.
- Verified customer
Susan Delgado
October 17, 2025 · Experience October 17, 2025
Unprofessional and dismissive staff
The person at the service desk was texting the whole time I was trying to ask questions about my alignment. Felt like an interruption.
- Verified customer
Debbie Boyette-Norris
October 14, 2025 · Experience October 14, 2025
A wonderful team here
Very accommodating with my schedule and made sure the car was ready exactly when promised. You can tell they care about their customers.
- Verified customer
Debra Leone
October 11, 2025 · Experience October 11, 2025
Great team, minor billing issue
The sales team was knowledgeable, but the final invoice had a small math error that took an extra twenty minutes to fix. Good overall.
- Verified customer
Robert Hayes
August 13, 2025 · Experience August 13, 2025
Good reliable dealership service
They are a bit pricier than my local mechanic, but the quality of parts and expertise is worth the extra cost. Very clean shop.
- Verified customer
Elizabeth Purchase
June 22, 2025 · Experience June 22, 2025
Love my new Pathfinder
The purchase experience was seamless. My trade-in value was fair and the car was immaculate. Definitely my go-to spot in Gainesville.
- Verified customer
Amanda Rojas
May 14, 2025 · Experience May 14, 2025
Professionalism at its best
Everything was perfect. The waiting room was clean, service was quick, and the staff were very polite. Will definitely return.
- Verified customer
Sagoingne
May 13, 2025 · Experience May 13, 2025
Outstanding service and very fast
Brought my Altima in for routine maintenance. Kera Lenart kept me updated throughout and had me out the door in record time.
- Verified customer
Teddy Pospiech
April 18, 2025 · Experience April 18, 2025
Quick, easy, and painless
Traded in my old truck for a newer model. The whole process was handled with such professionalism by the staff. Highly recommend.
- Verified customer
James Miller
January 17, 2025 · Experience January 17, 2025
Total disaster with my repair
They misdiagnosed my engine issue and it cost me hundreds. Had to bring it to another shop to fix what they messed up.
- Verified customer
Tyler Nash
January 3, 2025 · Experience January 3, 2025
Great customer service from Keri
Keri helped me navigate a complicated lease transfer and was incredibly patient throughout the entire process. A truly great employee.
- Verified customer
Daniel Eckert
January 1, 2025 · Experience January 1, 2025
Fast turnaround on engine parts
My car needed a specific sensor that was out of stock, but they managed to find one and install it by the next afternoon. Impressive work.
- Verified customer
Nancy J. Walker
October 6, 2024 · Experience October 6, 2024
Fantastic experience with the team
I was dreading the car buying process but the team here made it so easy. No pushy sales tactics, just honest advice and great service.