Unprofessional and dismissive staff
Review of Gainesville Nissan by Susan Delgado · October 17, 2025
2/5
The person at the service desk was texting the whole time I was trying to ask questions about my alignment. Felt like an interruption.
More reviews of Gainesville Nissan
- Verified customer
Gloria Banks
July 27, 2026 · Experience July 27, 2026
Average service experience today
The work was done correctly, but they forgot to wash the car as promised. Not the end of the world, just a small detail missed.
- Verified customer
Thomas Morgan
May 31, 2026 · Experience May 31, 2026
Long waits and poor communication
Dropped my SUV off at 9am. Didn't hear a word until 4pm. They said they were swamped but a simple call would have been appreciated.
- Verified customer
Felipe Freitas
May 17, 2026 · Experience May 17, 2026
Professional and fast service department
Always get my oil changes here. Friendly staff, quick check-in, and the coffee in the lounge is actually good. Top notch service.
- Verified customer
Jack Weaver
April 13, 2026 · Experience April 13, 2026
Honest and upfront dealership
I felt very comfortable working with James. He was transparent about the financing and made sure I understood every part of the contract.