Gary Smith Ford Inc Service

4.2Great · 10 reviews · 10 verifiedUnclaimed

10 reviews

  • Kevin Doyle

    June 4, 2026 · Experience June 4, 2026

    Verified customer

    Helpful and polite staff

    Service was efficient and the staff clearly knows their way around a Ford engine. Only docking one star because the parts order was delayed.

  • Rodney Rubright

    February 15, 2026 · Experience February 15, 2026

    Verified customer

    Reliable repair work

    Brought in my F-150 for an alignment and tire rotation. Everything was handled correctly and the truck handles much better now.

  • Denise Newbold

    December 28, 2025 · Experience December 28, 2025

    Verified customer

    Fixed the issue correctly

    I had a persistent rattling noise that nobody else could fix. They found a loose bracket in ten minutes. Fantastic diagnostic team.

  • Andrew Castillo

    December 14, 2025 · Experience December 14, 2025

    Verified customer

    Top notch shop in FWB

    Great experience with the service department. They treated me like a priority and kept my truck running like new.

  • Nancy J. Walker

    July 24, 2025 · Experience July 24, 2025

    Verified customer

    My car returned in worse condition

    Took my Explorer in for a standard oil change and left with a broken sensor. Very disappointed in the lack of care shown.

  • Brenda Vasquez

    May 22, 2025 · Experience May 22, 2025

    Verified customer

    Solid work but pricey

    They fixed my suspension issues perfectly. Dave was very professional, but they are a bit more expensive than the local independent shops.

  • Jack Doan

    April 30, 2025 · Experience April 30, 2025

    Verified customer

    Efficient and thorough service

    John is the best service rep. He made sure my warranty work was covered and got me back on the road in no time.

  • Renee Duncan

    April 1, 2025 · Experience April 1, 2025

    Verified customer

    Good communication from the shop

    They kept me updated on my brake job via text which I really appreciated. Would definitely recommend coming here for major service.

  • Steven Maguire

    March 11, 2025 · Experience March 11, 2025

    Verified customer

    Quick turnaround on transmission repair

    The team here is excellent. They diagnosed my transmission issues within an hour and had the part ordered by that afternoon. Very impressed.

  • William Foster

    August 29, 2024 · Experience August 29, 2024

    Verified customer

    Excellent service department

    Took my SUV in for a major engine tune-up. They were quick, professional, and explained exactly what was done to my vehicle.