Terrible customer service
Review of Genesis of Central Florida by Mark Sullivan · February 23, 2025
1/5
I felt ignored by the sales people as soon as I walked in. Stood there for 15 minutes before anyone even looked my way. Will not be back.
More reviews of Genesis of Central Florida
- Verified customer
Susan Delgado
June 6, 2026 · Experience June 6, 2026
Good experience overall
The staff knew everything about the G70 I was looking at. Very professional and the test drive was great. Just wish the negotiation was faster.
- Verified customer
American RVer
July 26, 2025 · Experience July 26, 2025
Classy dealership
The showroom is beautiful and the staff is top notch. They make you feel welcome the second you walk in the door. Really high end experience.
- Verified customer
MIAMI FOOT CENTER
July 23, 2025 · Experience July 23, 2025
Nice cars here
Selection is great if you want a Genesis. The staff is knowledgeable and the facility is clean. Only taking a star off because of parking issues.
- Verified customer
Richard Bowen
February 8, 2025 · Experience February 8, 2025
Service was very slow
Dropped my car off for a basic check and it took all day. Communication was poor regarding when it would be done. Expected better from a dealer.