Liz Bobbie
July 21, 2026 · Experience July 21, 2026
Never returning for service again
They promised my car would be ready at 3, but I didn't get it until 6. No apology, no explanation. Very poor customer care.
18 reviews
- Verified customer
- Verified customer
Rebecca Shaw
May 22, 2026 · Experience May 22, 2026
Very happy with my purchase
Robert helped me pick out the perfect trim level. He took his time explaining the infotainment system, which I really appreciated.
- Verified customer
Jason Mercer
May 10, 2026 · Experience May 10, 2026
Horrible experience with sales team
I tried to buy a car but was ignored for 20 minutes while the sales team chatted. Total waste of my Saturday afternoon.
- Verified customer
William Pouch
March 25, 2026 · Experience March 25, 2026
Beautiful showroom and great service
Love the atmosphere and the cars. Sales rep was knowledgeable and didn't push me at all. Best dealership experience in Melbourne.
- Verified customer
Mindy Thaler
March 7, 2026 · Experience March 7, 2026
Great financing options available
Thanks to the finance team for helping me secure a great rate on my lease. Everything was explained clearly and the paperwork was quick.
- Verified customer
Robert Manz
February 28, 2026 · Experience February 28, 2026
Fantastic customer support at Genesis
The entire team here makes you feel like royalty. They answered all my questions about the tech features and ensured I felt comfortable.
- Verified customer
Amanda Rojas
February 5, 2026 · Experience February 5, 2026
Professional experience buying a car
Robert made the trade-in process so easy. He gave me a fair price for my old SUV and got me into a new Genesis without any stress.
- Verified customer
Lisa Marchetti
December 20, 2025 · Experience December 20, 2025
Service department is top notch
Brought my GV70 in for a routine checkup. They were super efficient, provided a loaner, and had me back in my car quickly. Great communication.
- Verified customer
Kailia Rose
November 25, 2025 · Experience November 25, 2025
Loving my new Genesis G80
Had a fantastic time buying my G80 here. Jason was incredibly patient during the test drive and made the financing process seamless. Highly recommend.
- Verified customer
Shawn Barrett
October 17, 2025 · Experience October 17, 2025
Best buying experience hands down
I shopped around quite a bit and these folks were the most straightforward. No hidden nonsense, just great pricing and service.
- Verified customer
Nancy J. Walker
September 4, 2025 · Experience September 4, 2025
Fantastic customer service experience
Everyone I interacted with was friendly and professional. I love my new car and the support I've received post-purchase has been great.
- Verified customer
Rachel Reed
September 3, 2025 · Experience September 3, 2025
Avoid if you want respect
The manager was incredibly condescending when I asked about their hidden fees. I walked out and took my business elsewhere.
- Verified customer
Connie Galietti
July 20, 2025 · Experience July 20, 2025
Fine service but expensive
The work was good, but the labor costs are a bit steep compared to other places. I'll probably look around next time.
- Verified customer
Jack Doan
April 13, 2025 · Experience April 13, 2025
Good dealership with minor wait
The car is fantastic, though the delivery process took longer than expected due to some paperwork delays. Otherwise, very satisfied.
- Verified customer
Aliah
April 6, 2025 · Experience April 6, 2025
Top tier Genesis dealership
Such a pleasant buying experience. No pressure, no games, just honest conversation and great cars. Definitely buying my next one here.
- Verified customer
Dennis Aguirre
February 24, 2025 · Experience February 24, 2025
Wonderful experience from start finish
I was hesitant about a new luxury car but they put my mind at ease. Exceptional quality and very polite staff.
- Verified customer
Julie Ferraro
November 6, 2024 · Experience November 6, 2024
Worst service department encounter
They misdiagnosed my electrical issue and then tried to charge me for a part I didn't even need. Very shady business practices.
- Verified customer
Chris Heywang
October 7, 2024 · Experience October 7, 2024
Impressive service speed and quality
They serviced my G70 and even washed it for me before I picked it up. Attention to detail is really great here.