Genesis of North East Jacksonville

3.9Great · 13 reviews · 13 verifiedClaimed profile

13 reviews

  • Peter Vance

    March 2, 2026 · Experience March 2, 2026

    Verified customer

    Best dealership experience ever

    The team here was incredible. They helped me find the perfect Genesis and made the financing process super easy and clear. Loved it.

  • Jose Figueroa

    January 3, 2026 · Experience January 3, 2026

    Verified customer

    Professional and efficient dealer

    They had the model I wanted in stock and ready to go. The trade-in process was fair and the paperwork was finished quickly.

  • Laura Pittman

    December 25, 2025 · Experience December 25, 2025

    Verified customer

    Disappointed by the service side

    Scheduled a simple oil change and they kept me waiting for hours. They didn't seem to respect my time at all. Not impressed.

  • Frank Delaney

    December 15, 2025 · Experience December 15, 2025

    Verified customer

    Okay purchase experience overall

    Car is wonderful, but the finance office pushed way too hard on the extra service plans. Just want to buy the car and go.

  • Nancy Kowalski

    October 8, 2025 · Experience October 8, 2025

    Verified customer

    Nice experience with the team

    The sales team was very helpful and knowledgeable. They made sure I understood everything before I drove off the lot. Very polite crew.

  • Zachary Pruitt

    August 21, 2025 · Experience August 21, 2025

    Verified customer

    Solid dealer and nice staff

    Really enjoying my vehicle. The salesman was honest about all the features and we got a decent deal on my trade-in. Would recommend.

  • Lisa Claffey

    August 19, 2025 · Experience August 19, 2025

    Verified customer

    Excellent service and car quality

    So happy with my new Genesis! The staff was incredibly welcoming and made the whole thing stress-free. Highly recommend this dealer.

  • Carlos Perez

    May 9, 2025 · Experience May 9, 2025

    Verified customer

    Top notch service and luxury

    The whole experience felt like a premium service. From the test drive to signing the papers, everything was handled with care and attention.

  • Gloria Schiavone

    March 29, 2025 · Experience March 29, 2025

    Verified customer

    Great car for my needs

    Very happy with the level of service here. They took the time to answer all my questions about the tech features. Good experience.

  • Brian Burgee

    January 20, 2025 · Experience January 20, 2025

    Verified customer

    Good cars and friendly service

    Happy with the purchase overall. The car is great and the staff helped me understand the warranty options clearly. Good place to shop.

  • John Greska

    December 7, 2024 · Experience December 7, 2024

    Verified customer

    Great car but service is busy

    I love the new car! The buying process was smooth, but the service department is always really booked up when I try to schedule maintenance.

  • Jack Weaver

    October 27, 2024 · Experience October 27, 2024

    Verified customer

    Good team and nice facility

    Bought my car here recently. The staff was very attentive and the showroom is very clean. Only complaint is the wait time for delivery.

  • Alexander Reyna

    September 25, 2024 · Experience September 25, 2024

    Verified customer

    Okay but could be better

    Bought the car and it's great, but they didn't have it fully detailed when I arrived for my appointment. Had to wait around a while.