Okay purchase experience overall
Review of Genesis of North East Jacksonville by Frank Delaney · December 15, 2025
3/5
Car is wonderful, but the finance office pushed way too hard on the extra service plans. Just want to buy the car and go.
More reviews of Genesis of North East Jacksonville
- Verified customer
Peter Vance
March 2, 2026 · Experience March 2, 2026
Best dealership experience ever
The team here was incredible. They helped me find the perfect Genesis and made the financing process super easy and clear. Loved it.
- Verified customer
Jose Figueroa
January 3, 2026 · Experience January 3, 2026
Professional and efficient dealer
They had the model I wanted in stock and ready to go. The trade-in process was fair and the paperwork was finished quickly.
- Verified customer
Laura Pittman
December 25, 2025 · Experience December 25, 2025
Disappointed by the service side
Scheduled a simple oil change and they kept me waiting for hours. They didn't seem to respect my time at all. Not impressed.
- Verified customer
Nancy Kowalski
October 8, 2025 · Experience October 8, 2025
Nice experience with the team
The sales team was very helpful and knowledgeable. They made sure I understood everything before I drove off the lot. Very polite crew.